孟菲斯歡朋飯店-旺特格魯夫/東浸信會

Great location. Service wasn’t the best! Several guest were complaining, but maybe just a bad day!

Not uniques in any way other than electronic dimming shades. Did not appreciate the fact that we could not access the facility from other than front door despite providing notice of same to staff who appeared to care less, while acknowledging that ADA needs were apparent in our party. In addition cable services as advertised were in fact limited in access. In addition we did not have any housekeeping services for our complete stay of four days and three nights. We’ve traveled extensively for years and this was the worst of the worst accommodations ever paid for. It was as though because we utilized ******* that we were penalized.

I was followed from the parking lot into the hotel by a man who wouldn’t stop asking me personal questions. The pool was closed. We brought suits and a booked this hotel because of the location and the pool.

The pool was closed (no notice.) We booked it for the pool. There was a Bobby pin on the floor when I first walked into the room. I was told, when I called that there was a restaurant and bar. There is not. There’s no fridge in the room.

Was scared after reading some of the reviews but hotel was decent for the price point. Could have been better but no real complaints

Not staying here ever again. There were no rooms clean and ready for us, or anyone else to check in to. Evidently, they had a shortage of housekeepers. The lobby was full of people waiting for their rooms and the ladies at the front desk, just kept telling us that the rooms would be ready shortly. There seemed to be no manager, or anyone in charge that could call another hotel property and either book us a room there, or offer double pay for their housekeepers to help get rooms ready. We even offered to clean our own room. We had to get up at 4 am for a race, and by 10pm still didn't have a room! They seemed to keep stringing us along, for some reason. We finally found another room in another hotel. So, HILTON HAMPTON INN cost us another $150. Also, it is next to impossible to find or get anyone from ********** on the phone. I will not be using them or HILTON anymore. It was such an easy fix and it just seemed like the three Stooges were running the hotel that night.