梅利德鄰近Lungolago Mario Gallino的飯店

太驚喜了。入口,車庫,入住都太容易了。但還有另一個大驚喜:我們升級成套房,房間和浴室都完美乾淨,餐廳食物很好。有一個不錯的露台,可以俯大型游泳池。工作人員非常專業,非常友好。早餐是設備齊全的自助餐。位置對我們來說非常完美。離高速公路不太遠沒有缺點,離盧加諾也不太遠不到半小時就能到達。我們強烈推薦這家酒店。

房間很大設備很好，外麪對着湖，風景很好，可惜沒時間。最不滿意是前台服務員，感覺對中國人不友好，語氣真硬，這是五星級的服務員？？

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

我最大的錯誤是我只在這家酒店住了兩晚。您最大的錯誤就是沒有選擇面向歐洲最美麗的湖泊之一的房間。我們談論的是真實的觀點。如果不是下面有游泳池，你可能會直接跳進海裡。酒店距離市中心一英里，這是完美的。房間很漂亮，早餐也很棒，因為可以看到風景。我錯誤地在旅行的第二部分搬到了盧加諾一家更便宜的酒店。我再也不會這樣做了。下次我去提契諾州時我會住在Lido Seegarten。

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

當您看到這個度假村的美麗時，您會期望獲得獨特的高標準體驗。當你到達那裡時，大多數員工都會非常友善。然後其他一切都達不到要求。我們從米蘭開車一個半小時​​到達這個地方。網路上的照片和展示表明這是值得的。泳池區很棒。從上面看去的景色非常棒。然後你到了你的房間，你會想「這感覺不像是每晚 350 美元的房間🤔」。我們打電話到樓下要求吃點東西。這就是義大利別墅式飯店的恐怖故事：廚房時間。如果你不吃東西，就不會在廚房工作。時期。但你在想「當一家酒店給自己評級為 5 星級時，不是需要 24/7 提供食物嗎？」。無論如何，「廚房關閉」是強加的現實。所以我們只好等待。晚餐時間到了，我們累了所以我們要求點餐到房間。現在我非常喜歡豪華度假村，因為這裡的美食收費很高。但我得到了 4 個餛飩，還有一小部分本來應該是意大利調味飯的東西，但看起來就像是在大量液體中游泳的軍米，上面有一些塊狀的東西。餛飩味道很苦，燴飯簡直令人厭惡。他們的定價約為 80 美元。請看照片並明白我的意思。早餐時，工作人員非常有禮貌，然後我們發現這個地方的廚房確實不合格。食物還可以。經濟型飯店水準還可以。但以這個價格的度假村來說，這還不夠好，不是嗎？我的意思是，對我來說，只有一個迷你羊角麵包而不是另一個，告訴你它們有多麼不那麼棒。蛋糕等也是如此。我們最終退回了食物並點了起司三明治和薯條。然後我們第二天就吃了午餐，因為我們在“廚房關閉”後 6 分鐘到達了餐廳。甚至薯條也不是很好。你能想像廚房裡的薯條搞砸了嗎？第三天，我們回家遇到緊急狀況，不得不離開。我們要求他們取消第三晚的住宿，我們準備在早上 9 點離開，也就是退房時間之前。他們拒絕了。然後我們要求支付一半房費作為違約金，但全額房費太多了。尤其是我們已經住了兩晚了。他們拒絕了。因此，我們因未使用一晚而被收取了 350 美元的費用。我相信這家酒店設計得很漂亮，然後交給了不適合這樣的場所的管理層（或業主本身）。並且無法達到所要求的標準。真是令人失望。

Very pleasant stay at The View, the view from the room is really beautiful. The staff was very friendly and accommodating. The amenities in the Junior Suite were good, although the many LED lights that could not be turned off at night were annoying.

Excellent room, value for money. Friendly staff. Excellent dinner service with a good choice of drinks to accompany food. Location is central to two train stations plus easy bus connections. Surround the hotel you have local bars and very unique restaurant reflecting food of the local communities. A must stay ….

我們從英國到意大利旅行時在這裏住了1晚。不幸的是,我們的住宿開始得不好。我們到達酒店外面和週邊地區的一些道路工程的中間。再加上我們的車上有一個屋頂盒,接待處建議我們通過不同的入口進入酒店的停車場,而不是從酒店場地的接待處走一小段距離。接待員不太清楚道路工程,然後含糊地在地圖上向我展示如何到達另一個停車場入口。很明顯,她不知道,實際上告訴我錯了路!由於偏差、道路施工和交通,我花了25分鐘才找到通往停車場入口的正確路線!不是一個好的開始。接下來,我到達了我們分配的房間我預訂了一間豪華房(通過hotels.com可以3個人使用)這不是豪華房,雖然大得多,但它是一樓公寓,有2個獨立臥室,沒有空調,還有一個休息室離臥室有幾條短走廊,確實有空調!考慮到當時白天溫度是33-34度,我們晚上睡不好!回到前台投訴,最初說他們沒有其他房間了,但他們最終爲我們提供了一個豪華的房間,空調很好地進入了主臥室這就是我們所需要的,我實際上擁有的東西預訂了!他們在房間裏爲我女兒設置了第三張牀,問題解決了!位置很好,湖景很好,步行到市中心的10-15分鐘對我們來說很好。自助早餐很棒,我們選擇坐在外面一個美麗的陽台上,可以看到湖景。服務非常好。然後我們使用了外面的游泳池設施和躺椅,直到下午再次,一切都很好,乾淨,可愛的游泳池,當我們離開時,我們很傷心,我們只能呆一晚!最後房間問題解決了,早上的接待員在酒吧爲我們提供免費飲料,以解決由此帶來的不便,但如果我從一開始就得到了我預訂的房間,那就更好了應該對接待員進行培訓,使他們知道如何到達酒店的停車場給客戶的指示。我還會住在這裏嗎?是的,我會的。

我只住了一晚,因爲我首選的酒店已滿座,我被迫進入酒店城市盧阿諾。我驚喜不已。工作人員是我在世界任何地方遇到過的最親切的。當然,裝飾沒有什麼值得稱讚的,他們沒有客房服務或其他基本設施,但很乾淨,高效。我必須再次指出,這裏的工作人員非常出色,他們中的每一個。我會推薦這家酒店。