The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.
下榻開業於2022-12-31的標準X,墨爾本,感受菲茨羅伊的獨特魅力。包括塗鴉停車場、Glamorama Nightclub和反戰男孩壁畫都在短距離內,入住飯店的旅客在該地區遊覽會很方便。所有極具特色的客房都配備有房內保險箱、空調和液晶電視機,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,飯店還為您提供了咖啡壺/茶壺。在餘暇時間,可以選擇去飯店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。飯店周邊的美食也等待著您的探索,Rockpool Bar & Grill(西餐)會供應一流的推薦美味烤蝦,Kazuki's(融合菜)的烤羊背肉也頗受歡迎,Minamishima(日本料理)也是家值得去的地方。旅客可以在閒暇時間去飯店的休閒區,提升健康幸福感。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客凱悅廣場 Essendon Field 距離機場,MEL 10分鐘車程。或者,酒店提供機場免費班車。根據市中心或CBD的交通情況,開車只需20-minute。酒店開車幾分鐘,既包括餐廳,也包括購物,如果你想吃別的,然後酒店廚房或附屬的美食酒吧。酒店周圍有一個花園,停車位充足。大堂區提供充足的座位,既可以吃飯,也可以開會。一樓是一個大小適中的健身房,有很多機器和重量。房間大小適中,規劃良好,適合短期和長期住宿。總體來說,是不錯的酒店,位置很好。
訪訪客用戶Not recommended for those who value their personal data security and privacy.
Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections.
Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment.
None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests.
FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building.
The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful.
In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross.
I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind.
The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.
訪訪客Lara accommodating well verse for their amenities, Pai ,Mandy and Kiz money worth for their massage service and charmaine serving us for the high tea that we have very polite and good service, over all experiences worth celebrating my birthday gift from my children. Happy to recommend to my family and friends. Double birthday celebrations for me and my sister .