墨爾本William Tell Rest House附近住宿

酒店：這是一家經濟型酒店，所以只有比較基本的設施（沒有沙發和小冰箱）。房間很小，整潔乾淨又舒適（但是比較老舊）。床的舒適度一般，空調比較好。工作人員：非常友善貼心。辦理入住手續很快速，退房非常簡單（只要把鑰匙放到一個指定的箱子就可以了，不用到前台那裡）。地理位置：酒店位於市中心，地理位置便利。公交和電車都很方便。從酒店到弗林德斯街、伯克街購物中心還有繁忙的旺斯頓街很方便。缺點：電梯很慢。酒店附近的清真食品比較少。

在墨爾本住了七個晚上。前三個在美居歡迎。沒有印象。搬到Citiclub,很棒!乾淨,大得多,有浴缸。很棒的牀和枕頭。充足的生活空間和很棒的浴室。步行到一切和可愛的工作人員都很方便。最好的事情是幾乎沒有任何可見的人,所以很容易移動,得到電梯等。

1）本人book左九天，自己都有帶沐浴液，但係不足夠，所以後三天要用酒店沐浴液，但係只用到二次，但係清潔了二次都完全無添加。 2）廁所坐廁完全無清潔。 3）放牙刷的玻璃位置由第一天已經有牙膏污跡，三天才清潔房間一次，但係都已經清潔左兩次仲存在，最唔明白係，我已經專登移走所有細毛巾，怕清潔工人看不到，點知清潔工人把細毛巾放上牙膏污跡，這樣是否見到或是見唔到？ 4）個吸塵機長期放在走廊升降機上前面，是否方便供給客人自己取來吸房？ 5）床頭櫃完全天天都佈滿塵。

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

這個地方的一切都說是莫泰酒店,而不是五星級酒店。缺乏客房清潔-我們的房間在7天內打掃了兩次,而且不好。我們最終厭倦了,要求提供乾淨的毛巾。當我們在接待處登記入住時,還有其他客人抱怨他們的房間很髒。第五餐廳-自助早餐很糟糕。沒有煎蛋棒,甚至沒有基本的煎餅機。也沒有選擇包括巴里斯塔咖啡,這是在任何“五星級”酒店的最低價格。斯特拉託餐廳-我們預訂了這個特殊場合。對此沒有認可。他們把我們放在廚房門旁邊的一張桌子旁,在一個角落裏,儘管我們在那裏的整個時間裏,角落裏的桌子都是空的。我們每人等了30分鐘,等待了2個課程,在分配了2個小時後,我們還在吃30分鐘。廚房裏總是有人大聲喊着“請服務”,氣氛很緊張。我想,唯一的好處是他們給我們提供的多餘的麪包和免費的模擬尾巴,因爲服務很慢。緩慢的電梯-每當離開房間時,我們不得不額外分配15分鐘用於我們的離境。糟糕的服務-正如已經說過的那樣,如果您將其與其他5星級酒店相比,服務非常差。如果您認爲您在汽車旅館,那就一般了。此外,由於他們是培訓人員,大堂酒吧的服務速度非常慢。我們等了15分鐘才爲他們供應2種葡萄酒。接待處也用完了憑證(部分是我們的包裹),並告訴我們稍後回來說“我們忘了拿一些憑證”,而不是承認他們的錯誤。位置-我們知道這是進去的,但進入CBD需要很長的路,你需要一張Myki卡,因爲最近的電車站在自由區之外。總結:如果你想找豪華的地方,就不要來這裏。我們爲一個特殊的日子預訂了這家酒店,非常失望。唯一好的是餐廳的某些部分的景色。

位置還不錯，屬於city的中心，去哪裡都方便。酒店衞生情況和服務都不錯（酒店的洗護產品超喜歡，但似乎買不到，遺憾）。沒有拖鞋和牙具，需要自備，反正我去哪裡都自帶，不是問題。就是信用卡授權按金的解除太慢了，我27號退的房，今天還沒解除。

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

The room was comfortable but the hotel staff were exceptional. The front desk staff went above and beyond to anticipate our needs. We used the M Club daily and enjoyed gourmet breakfasts cooked to order each morning. The chefs were as good as any 5 star restaurant. Due to our convention schedule we were only able to enjoy the afternoon reception once but it was just as good. The hotel location next to the tram stop allowed us to travel around the city as we needed.

very location hotel close city, close tram ,close cafe ,close garden