灰石99套房飯店的評論

住宿方回覆: Dear valued guest ,We sincerely apologize for any inconvenience caused during the stay .Please be informed the deposit refund shall takes up to 5-7 working days to process after the guests take departure (Excluded weekend & PH , state holiday in malaysia *Per policy , no claims during the stay) . Mentioned in booking platform policy and during the deposit collection before proceeding .For the feedback , we shall look into the related matter and works on the improvements to have our guests a better experience stay for next visit . Should you need further assistance feel free to reach out to us at any time.We appreciate for your valued time and feedback .We wish for you to revisit us in the future .Apologize for the inconveniences .

住宿方回覆: 尊敬的貴賓，對於您在入住期間所遇到的問題，我們深表歉意。針對您的反饋，我們會認真查看相關事宜，並着手進行改進，以期在您下次光臨時，為您及其他賓客提供更優質的住宿體驗。同時，對於在溝通過程中工作人員態度不佳的情況，我們深感抱歉。我們始終致力於為每一位賓客提供最優質的服務，非常感謝您指出此問題，讓我們有機會進行改進。我們由衷感謝您寶貴的時間與意見反饋。我們真誠期待您下次再次光臨，併為此前帶來的不便向您致以最誠摯的歉意。

住宿方回覆: 尊敬的客人，感謝您的支持與評價，我們很高興您在住宿期間有愉快的體驗，並達到了您的期望。感謝您寶貴的時間和評價。歡迎再次光臨，我們非常期待再次見到您。

住宿方回覆: Dear valued guest , We sincerely apologize for the issues you've encountered during your stay . For the feedback , we shall look into the related matter and works on the improvements to have our guests a better experience stay the next time . We appreciate for your valued time and feedback . We wish to have you revisit to us the next time. Apologize for the inconveniences and dissatisfactions .

住宿方回覆: 親愛的尊貴客人，我們真誠地為未能達到您的期望表示歉意。如果您能詳細説明我們將非常感激，以便我們能夠解決您在住宿期間遇到的問題。感謝您寶貴的時間和反饋。