河內金月亮飯店的評論

距離旅遊景點近，酒店非常小。 前台沒有保安，餐廳就在前台。

工作人員的客戶服務非常出色。他們總是檢查我們，尤其是。感謝傑西卡和其他 3 個人（忘了他們的名字）幫助我們輕鬆預訂下龍灣和寧平之旅。地理位置優越，靠近湖泊、聖約瑟夫大教堂和其他旅遊景點，附近有許多咖啡館和當地街頭小吃，總的來說，這是一次愉快的住宿。我肯定會再回來。

它靠近老城區，所以距離按摩和餐廳都很近。 但我感覺很糟糕，因為他們沒有給我最初預訂的雙床房，但工作人員說很抱歉，就解決了...我以為他們要換房間，所以我出去了又回來了，但是我震驚的看到他們不換房間，把床換成了雙床，堵塞了....哈哈哈。我正在考慮換床。哈哈哈。他們問我要不要去回來後，他們就回答了我。這是為了Inju Store在韓國的聲譽。我需要清理一下我保留的大腦。

位置便利，靠近還劍湖、啤酒街等旅遊景點。 我11點退房，要趕晚上的航班，所以他們幫我寄存了行李，工作人員很友好。

也許不完美，但位置很好

I had a terrible experience at this hotel due to misleading photos and descriptions on Tripadvisor and Booking. I arrived on 20th February for a 3-night stay, only to discover that my double room on the second floor had no windows - no fresh air, no daylight - an absolute nightmare! This crucial detail was conveniently omitted from the room description. When I raised my concerns, the staff offered to cancel my reservation for the remaining 2 nights and refund me, which I gladly accepted. I quickly found a much better place just across the street. I suspect they wanted to cancel my Booking reservation to protect their artificially high rating. As for breakfast, it was just as disappointing. I was given a choice between eggs or pancakes - both were not allowed. I chose pancakes, and to my shock, they served a single pancake. I’ve never seen anything like it! Please don’t be fooled by their Google, Booking or Tripadvisor rating. This place is smelly, miserable, and could easily ruin your trip. Avoid at all costs!

Had the strangest awkward experience - On the day of check out, the reception staff offered to pack breakfast, as we were leaving early to the airport. In the morning, when we saw the packed breakfast, there was very little in it. The breakfast area is right next to the reception. So, we went there and picked up some fruits. the chef inside bad mouthed in vietnamese and the junior immature reception person came and stopped me from taking fruits for breakfast, saying they had packed something for us to go and that's it. I had payed for the damn place and the breakfast !!! And was literally stopped from availing the service for which I had paid for. Quite a Shameful way to treat paying customers that chose to stay at the hotel. This is a below average break fast, in which fresh fruits were the only savior to begin with. This is a boutique hotel with 10 rooms and looks like they are trying to save money through different means, including employing uncouth staff, that probably come cheap. Another day, had another strange experience at breakfast. Breakfast closing time is 9:30 but they stopped refilling things around 9 am itself and were told that closing time is nearing !!

作為一個專家和非常挑剔的旅行者，我只能推薦這家酒店有幾個原因： - 非常美麗的美學，關心和關注細節- 完美的位置，一切的中心- 友好，善良和非常樂於提供任何類型的建議或服務的工作人員問題：我的空調和門鑰匙出了問題，他們立即給我的房間免費升級了- 早餐的開放時間很長（***5-9.30）而且非常好- 每天都會換床單，即使不是髒 - 每天 4 瓶水 - 每天迷你淋浴配件 與標準相比，價格極具競爭力。超認可！ ！

這家旅館值得所有最好的評價……從地點、房間、早餐，尤其是工作人員。特別值得一提的是米娜和明（詹姆斯），他們在接待所有客人方面都非常警惕。我來過河內很多次，住過舊城區和還劍區的不同飯店，我想說這是迄今為止最好的飯店。

我們在河內金月亮酒店住了四個晚上，發現它絕對是我們在越南逗留期間最好的。位置優越，靠近眾多景點和許多餐廳。房間一塵不染，非常舒適。工作人員非常友好，特別要感謝傑西卡，她熟練地組織了我們的旅行安排並滿足了我們的每一個需求。這太不可思議了;考慮到我是從機場直接前往薩帕，她甚至在沒有要求預付款的情況下提供了機票。她的善良、專業和細心受到了高度讚賞。在我們在越南的兩週住宿期間，他們的服務是無與倫比的。他們還提供簡單但美味的早餐。如果可以的話，我會給他們的服務超過 5 顆星。衷心感謝傑西卡和她的團隊讓我們在越南的兩週真正難忘。如果我回到河內，我一定會毫無遺憾地選擇這家酒店。

飯店位置優越..工作人員非常友好和樂於助人..非常靠近湖..房間非常好..非常乾淨整潔..空調運轉良好..床很舒服。非常靠近許多餐廳..也非常近乘坐86 路巴士站前往機場。所有工作人員都很友善且樂於助人

我們一到越南就住了四天三晚。酒店工作人員非常出色：他們為我們安排了從機場到酒店的接送服務，推薦了河內以及其他城市的酒吧和餐館，並與出色的傑西卡和弗洛拉保持了幾天的聯繫。如果您正在尋找一個安全、乾淨、工作人員隨時為您提供一切幫助的地方，您可以在這裡找到！

我們在這裡住了 4 個晚上，這確實是一次愉快的體驗。完全沒有抱怨。早餐種類多。然而，我們住宿期間最好的事情是工作人員。我們遇到的所有員工都很棒，包括兩位年輕的紳士、廚師和管家。傑西卡和弗洛拉尤其提供了一流的客戶服務，非常樂於助人和體貼，他們一直在努力尋找解決方案/盡其所能幫助我們。傑西卡幫助我們計劃下一個目的地下龍灣（以及更多），並向我們提供有關城市和弗洛拉的信息，在早餐時照顧我們並為我們提供食物建議。當我們去下龍灣時，飯店甚至允許我們寄放行李。我們住宿的一切都是一流的，我真的很想誇誇這裡對客戶的關注，因為對我來說，這是很多地方所缺乏的，但它讓一切變得不同。我毫無疑問會回來。

Spent a night here en route to Sapa. Booking directly with Jessica , the manager was seamless and cheaper than through some hotel booking platform. Jessica will assist you with all information you need through whatsapp and welcome us personally. Check in was easy and even served us welcome drinks and fruits. As most of Vietnam hotels , noise and poor insulation are common and Jessica allocated a room at the back with window. we have a very good rest here. The room can be a bit dated but its clean with all the amenities and a very comfortable king size bed. The location is also ideal as it is slightly off the tourist area but only few minutes walk to Ho Kiem Lake, which means it is much more quiet here. We need to leave early and they served us breakfast just before breakfast time-630am. Delicious omelette and some buffet items which is a plus as eating out here are longer cheap. Will definitely stay here again if in Hanoi.