麥加飯店

酒店提供優質的客戶服務,讓客人感到賓至如歸。免費早餐是一天的愉快開始,提供各種美味的選擇。此外,位置優越,方便前往當地景點和設施。總的來說,一個夢幻般的住宿!

房間設施齊全！衞生乾淨整潔！環境優美！前台辦理入住的女性服務員（比較瘦的一位）態度超級差，趾高氣昂的，沒有服務意識，第一次入住給的房子樓層很低，窗户景觀又很差（比較一晚一千五百多人民幣的價格）實在是太不值，然後沒有入住，我們第二次又去前台交涉（其間路很繞不好找比較費勁）要求高樓層及窗户景觀好的，就這樣反覆溝通強調，用時一小時多才算調到42樓，窗户景觀很普通的房子。服務員的態度給人感受很惡劣，很差，服務員需要培訓。原本入住酒店是來休息的，結果服務員讓我感覺更累，心情不好！

The Hajj Moments as i am looking for near Al Haram hotels. Best breakfast spread, the front office was so helpfull as i had few problems with booking apps. All went well. *************. Will repeat again. May Allah invite me again.

麥加費爾蒙酒店的最佳體驗..將推薦給所有人..先生saber和Mustafa abdul和Mehmood ur Rehman和Asif和Sayoom是最好的客房服務團隊。

冰箱不工作..服務傢伙告訴我們要隨時打開櫃門,讓冰箱工作..奇怪.. 電視在5個小時後停止顯示任何流/頻道,儘管一再提醒,沒有人出現檢查 切換到茶吧燈是如此不起眼和隱藏,服務人員不得不來關閉它自己 ..

我最近有幸入住elaf kinda,這真的是一次難忘的經歷。從我到達的那一刻起,我受到了熱情好客和無可挑剔的服務的歡迎。 真正使這家酒店與衆不同的是卓越的工作人員。每個團隊成員都超越了一切,以確保我的住宿無縫,總是準備以真誠的微笑協助。他們對客人滿意度的專業精神和奉獻精神是非凡的。 位置也是理想的 - 方便地位於Alharam附近,但提供一個遠離喧囂的和平撤退。 總的來說,我在elaf有點超出了所有的期望,我強烈推薦給任何尋找豪華,舒適,難忘的住宿的人,我迫不及待地想回來!

一頓豐盛的早餐 適合中等家庭的膀 現代電視屏幕,觀看禁的特色 我們能夠理解和滿足客人的需求

Great location close to al haram. Room very clean . Friendly staff. Suhur with good variety.  Small shopping store inside the hotel. Coffee, sweets and ice cream corners. Shopping mall access.

非常漂亮的酒店,待遇優雅,衛生也很棒,位置很好,價格在四分之一小時的距離,我強烈推薦

Hotel Review: Raffles Makkah Palace My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable. From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards. A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated. One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care. The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort. Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate. Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions. The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience. Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.