麥加塔飯店(Makkah Towers)

The smell of the room and bathroom is very bad Elevators are very crowded I will not repeat the visit again

可怕的是，他們中的大多數人不會正確地說/理解英語，而且很粗魯。接待員女士非常不專業；她很難理解並努力找到我的預訂確認號碼。她甚至查看了我電子郵件中的預訂確認號碼，但無法將預訂號碼正確輸入系統中。幫我安排的房間是3號樓17層19號房。每棟樓只有3部電梯，電梯裡沒有冷氣。每次我搭電梯都會被40到50個印尼、馬來西亞和菲律賓人推著走。另外，每次上下樓時，我至少需要等待20-30分鐘才能進入電梯。退房前一天，得知不能明確接受3號樓的房間；該塔以及附屬於 3 號塔的別墅均贈予上述國民。 房間和早餐一般，達不到5顆星的標準。我住了四晚將近1400美元；與我花的錢相比，一切都是垃圾。 客房服務和客房服務人員對客人非常關心和體貼。 總的來說，我不推薦麥加塔，也不會再回到這家飯店。該地區周圍有很多相同價格範圍內的選擇。

Location, location n location. Friendly service during check in n check out. We booked partial haram view room For 4 and the room was spacious and it comes with a full bath n a powder room. Imran Waseem our house keeping is the best. He n his team made sure everything was going well during our stay!

Very rude staff. They got us security guard and kept knocking on the door to try change our room. I was away and they scared my family and annoyed them a lot. I can’t believe this is a five star expensive hotel. I paid nearly fifteen hundred sterling pounds for one room for 3 nights with bad service. One of the most expensive hotels in the planet and the worst one at the same time. I regret booking this hotel and I advise everyone not to go there

The best hotel to stay in, in Makkah. I stayed here for 4 nights and had zero issues. Breakfast was exquisite and the staff were accommodating. It was a short walk to the Haramain, literally outside and I'm there. Thankyou I will be back

Staff are nice. The food is good with many choices during breakfast and dinner. Access to the Masjid is easy, the suites are spacious and

great place - near Al Harram, building door on the Alharram outside yard, inside door open in the mall ( location always busy as usual) highlight recommended for elders how can not walk long distances as you need to be)

One of the best locations with walk-out to Haram. Clean not as roomy as we expected and elevators get very busy during prayer times so plan to go down earlier. We had wifi issues and the staff resolved them. Staff was excellent, whenever we had any issues or questions they were resolved quickly.

I booked three rooms and advised them that we have a handicapped person for one of the rooms . we got there the room is not for a handicapped . so he had to go through a rough night without any accessible means for him after a long flight . that was not fair and not worth what we paid for. another thing, the room was in weird floor so you go with elevator to a floor then go up the stairs . they never mentioned that online. stairs were high and we had an old person with us.I will never ever visit that hotel.