Our name on the tv screen was spelt wrongly for straight 2 days, which was unacceptable.
Room facing partial haram view was good.
Major setbacks were :
1. the electricity was suddenly cut off for a long 2 hour period
2. same thing with the guests toilet at the lobby, no electricity.
翻譯
訪客用戶
特大床房
入住於 2024 年 12 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 1 月 25 日
Had an excellent stay in room 1911 with good food for the visit to haram. The cleanliness and hygiene of the hotel is outstanding. View to haram is good also with masjid facility in hotel premises. Hospitality was great and housekeeping staff Mr.Mohammed Farhan and Mr. Abdul was prompt on their service. Keep up the good work and kudos to the entire team.
翻譯
訪客用戶
入住於 2025 年 2 月
家庭出遊
24 則評論
2.0/10
發布於 2025 年 3 月 3 日
Both of you, the trip.com and the hotel hyatt regency and the worst experience ever and never again. So stingy.
翻譯
Syakir_Uzair
特大床房
入住於 2024 年 10 月
家庭出遊
12 則評論
10/10
超棒
發布於 2024 年 11 月 17 日
Good hotel to stay with only around 5 mins walking to Haram, which is gate 79. Got room with partial Haram view which is excellence. Love Jabal Omar area since it is not too crowded and great food in Souq Al Khalil. Hope can come again and please don't hike up the price too much.
翻譯
6/13
JITENDRA KUMAR PASWAN
特大床房
入住於 2025 年 3 月
商務出差
10 則評論
10/10
超棒
發布於 2025 年 4 月 30 日
Wonderful Family Stay – Highly Recommended! ⭐⭐⭐⭐⭐
We had a fantastic stay at this hotel with our family. From the moment we arrived, the staff made us feel welcome and well taken care of. The rooms were spacious, clean, and very comfortable—perfect for a family
翻譯
訪客用戶
客房(2張單人床)
入住於 2025 年 3 月
家庭出遊
2 則評論
10/10
超棒
發布於 2025 年 4 月 20 日
Very modern hotel with great service when compared to another 5* we stayed at in makkah just before it. All staff understand english and are more approachable and the lifts are not a nightmare. Only improvement is amenities is the room such as dental kits but im sure if asked for they would provide. Would stay here again
翻譯
Usman#10
入住於 2024 年 9 月
家庭出遊
3 則評論
10/10
超棒
發布於 2024 年 10 月 9 日
Awesome service from start to finish. Perfectly located near gate 79 for Umrah. The breakfast and evening food was excellent with a range of options. Will be staying again inshaAllah. All the staff at the Oasis were very accommodating, especially Omar at the tables and Nabawi the main chef.
翻譯
Afiqah
客房(2張單人床)
入住於 2024 年 12 月
家庭出遊
1 則評論
9.5/10
極佳
發布於 2025 年 2 月 2 日
Execellent location. Love the food choices. Friendly room service staff.
翻譯
6/10
Syahrizal Hamdi
入住於 2025 年 2 月
家庭出遊
7 則評論
10/10
超棒
發布於 2025 年 3 月 29 日
The rooms are elegantly designed, featuring comfortable beds, spacious layouts, and high-end amenities. Many rooms come with breathtaking views, adding to the overall experience. The hotel's cleanliness and attention to detail are commendable, ensuring a pleasant stay.
Overall, Hyatt Jabal Omar Hotel is highly recommended for anyone looking for a comfortable and convenient stay in Mecca, blending luxury with a deep sense of respect for the cultural significance of its location.
翻譯
匿名用戶
客房(2張單人床)
入住於 2024 年 7 月
商務出差
12 則評論
8.0/10
很好
發布於 2024 年 9 月 8 日
Room is clean but a bit far from Haram
翻譯
Abo Jana
特大床房
入住於 2024 年 11 月
家庭出遊
36 則評論
8.5/10
很好
發布於 2024 年 12 月 28 日
The hotel is nice, staff are cooperative and kind, the location is perfect, the breakfast are vary and tasty, highly recommended , there is no triple room available on the hotel they will add additional bed which may affect the room arrangement
翻譯
ahamd m m alkhashab
特大床或雙床房
入住於 2025 年 2 月
夫妻/情侶出遊
1 則評論
7.5/10
發布於 2025 年 4 月 5 日
شغل مرتب و الموظف فرج الله يجزاه الف خير ولا قصور بالباقين
翻譯
Doaa
特大床或雙床房
入住於 2024 年 9 月
夫妻/情侶出遊
24 則評論
10/10
超棒
發布於 2024 年 11 月 3 日
One of my best stays breakfast was just more than perfect don’t miss it with a nice Arabic coffee corner in the reception a perfect location
翻譯
M.Almaazmi
客房(2張單人床)
入住於 2025 年 3 月
家庭出遊
5 則評論
10/10
超棒
發布於 2025 年 4 月 30 日
Very good hotel , very welcoming crew and friendly, location is great
翻譯
Ismail baro
特大床房
入住於 2024 年 10 月
獨自出遊
2 則評論
8.0/10
很好
發布於 2024 年 11 月 8 日
It was a wonderful experience
I enjoyed it
Hope to continue using trip