馬德里鄰近王家聖耶羅米教堂的飯店

More than once in this very good location hotel. It is a very good mercure from Accor. Nothing to be mentionned. Just be kind enough to client (and more platinum) attention : our bathrooms was smelling very bad during 3 days (canalisation) we didn’t notice to the front room but when we checked out, the agent proposed not to pay the breakfast we never had… and then we ask to take the car from the garage at 1:30 in place of 12:00 seems to be a huge problem when we paid for 48hrs - and no commercial gesture due to the room smell… client first…

位置非常好，就在普拉多博物館旁邊，離阿托查火車站也就10分鐘路程，離景點很近，但鬧中取靜，酒店內很安靜。出門周邊氛圍很好，麗池公園就在旁邊，阿爾卡拉門拐彎就到，還有紀念碑等等。酒店裝修很清新，前台帥哥很有禮貌，很驚喜的是有一套陶瓷的燒水壺；家庭房有一套雙層牀，孩子非常喜歡！

Absolutely loved this hotel. It was perfect for a couple traveling with their children. We stayed for a week, the location was amazing across the street from The amazingly beautiful Retiro park. The staff was great, rooms cleaned very well. We had the included breakfast which was great lots of choices. Can’t say enough about it. Having a junior suite with separate bedroom and huge separate space for sitting and bunk beds was key for us to have a wonderful week! Would definitely return!

酒店位置很好，房間不大，但非常乾淨衛生，牀單洗得很白，一看就很舒服。早餐也很豐富，就是周六周日早餐要8點才開始，走的時候周六趕飛機，7：30下來還沒有早餐，前台說在小酒吧有些簡單食品飲料，還不錯，就隨便吃了點，感覺還是比較人情化的，入住體驗很好，值得推薦！

As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

酒店地理位置很好，出門就是大量露天餐廳和購物場所。但是酒店衹有某一種房型可以入住三人，不管夫妻倆攜帶一名小童或者父母一方攜帶兩名小童，前台嚴格執行衹可入住兩人的規定。需加錢換到另一個有沙發床的房型才可以三人入住。這個信息酒店在攜程訂房時完全沒有提供。

房間乾淨整潔，酒店服務也不錯，位置比較理想，公交出行很方便快捷。衹是，可能出於環保以及酒店星級問題，設施超級撿漏，僅配有洗髮液、洗手液、浴巾、地墊，其它完全沒有，包括漱口杯、簡易洗漱小件、電熱水壺等等，千萬記得帶喲。

非常好！超級好！位置靠近市中心！得知我媽媽過生日，為我母親準備了蛋糕 香檳和賀卡

我們最近在加泰羅尼亞阿托查的住宿感到非常滿意。我們選擇了露台房。房間很小但是很乾淨很新鮮。浴室寬敞，洗手盆位於浴室和臥室之間，因此2人可以使用該區域。該位置非常方便前往皇家宮殿，普拉多博物館，購物和餐廳。迷人的聖安娜餐廳區步行距離之內，因此您可以在住宿期間嘗試新餐廳。您也可以在酒店外搭出租車。

Lovely clean hotel right opposite the palace. Large bathrooms and functioning bath tub and shower. Room quiet despite being on a main road. Breakfast selection very good but the machine coffee is, well, machine coffee. Strange although there is a kettle in the room and teabags of various flavours there is no coffee in the rooms. Bring coffee bags if that’s your morning need. Staff very pleasant so all in all can’t fault it at the price. But get coffee in the rooms.