馬德里鄰近Parroquia de Nuestra Señora de los Dolores的飯店

Stayed here for 3 nights On a recent trip to Madrid . Hotel was very clean staff very friendly and helpful. Rooms were a fair size for a city break , hotel is a bit further out from main streets etc but easily walkable. The bar doesn’t actually open which is a bit annoying when it states it has A bar but other than that , perfect hotel to use as a base for a short city break .

我們在這裏花了令人驚嘆的兩天，已經期待着我們的下一次訪問！一家乾淨，位置優越的酒店，擁有我們所需要的一切。感謝您使我們的住宿如此愉快和舒適。

I recently stayed at One Shot 22 to celebrate my Birthday and my Daughter's Graduation. I rented two premium rooms. The photos of the rooms depicted a wrap around balcony. Upon arrival the A/C did not work. When I attempted to call the front desk no one picked up the phone. After a few failed attempts on trying to reach someone by phone I proceeded to go down to the lobby. The explained to the receptionist that the AC was not working and I attempted to call but no one had answered the phone. The receptionist stated that she heard the phone but was helping someone else so she could not pick up the phone. I was ok with that response. She then advised me that she was would turn on the AC from a master control station at the desk. I expressed my concern that I would not be able to adjust the AC directly from the room. The receptionist then stated to call the front desk if I want the AC adjusted. I believe this was unacceptable. I was exhausted from travelling that day and went to bed hoping I would not have an issue with the AC. The next day I went down to the front desk to express my dissatisfaction with the two premium rooms not having the wrap around balcony depicted in the room pictures. The receptionist argued that there were no such pictures in the room description. I should her copies of my reservations and asked her to go on their website to verify the pictures. Upon the receptionist viewing the images she apologized and stated there was only one room in the hotel with a wrap around balcony. The only reason I booked two premium rooms in this hotel was to be able to sit out on the balcony and relax after a long a day. I asked to speak to a manger. The receptionist stated there was no manger on site but provided with a phone number to the manager. I called and left a message. I went out for the day upon arrive the AC was not working again for the second time. I had to go back down to the lobby for the receptionist to activate the AC. Again, I requested to speak to manager. The receptionist reached out to the manager and left the manager a message to contact me. When the manager contacted me I expressed to her that the ONLY reason I booked the hotel was for the balcony overlooking a small park. Again I was advised they only had one premium room with a wrap around balcony. I alerted the manager that One Shot was misrepresenting the premium rooms by displaying photos of a wrap around balcony. The manager apologized for the inconvenience and stated that she would advise the marketing department of the images displayed. I asked for a discount because I felt I was paying a premium price but not receiving what One Shot portrayed in their Premium room images. I must be honest, the bed and pillows were VERY comfortable. The bathroom was showing it's age with the wallpaper peeling. My wife had a difficult time putting on her make up with the poor lighting over the vanity. I wasn't impressed with the limited breakfast onsite. The hotel was in a qui

飯店的位置非常中心，地點優越，清潔度好，性價比高。在進入酒店之前，酒店工作人員Marisa通過電話很好地幫助了我們，並向我們解釋瞭如何在線辦理入住，因為在這家酒店就是這樣做的（Trip.com應該解釋這一點，但沒有指出） 。

我在這裏只在牀和早餐的基礎上住了一晚。我選擇這家酒店是因爲它位於同一地鐵7號線,可以直接進入馬德里競技俱樂部的家萬達大都會體育場。最近的地鐵站-運河-7號線-是5-7分鐘步行距離。我在馬德里看足球。我有一個單人房,非常小,但有我需要的設施,另外房間裏有水和茶/咖啡。早餐很好,提供很多選擇。在酒店附近,我找到了一個真正的本地酒吧,比賽後我在那裏喝了幾杯啤酒。第二天,我從阿託查站乘火車去巴塞羅那。從運河地鐵站乘坐2號線,在Los Rosas方向行駛,在Sol換乘1號線,在Valdecarros方向行駛,在Atocha站下車。

酒店地理位置很好，出門就是大量露天餐廳和購物場所。但是酒店衹有某一種房型可以入住三人，不管夫妻倆攜帶一名小童或者父母一方攜帶兩名小童，前台嚴格執行衹可入住兩人的規定。需加錢換到另一個有沙發床的房型才可以三人入住。這個信息酒店在攜程訂房時完全沒有提供。

Lovely clean hotel right opposite the palace. Large bathrooms and functioning bath tub and shower. Room quiet despite being on a main road. Breakfast selection very good but the machine coffee is, well, machine coffee. Strange although there is a kettle in the room and teabags of various flavours there is no coffee in the rooms. Bring coffee bags if that’s your morning need. Staff very pleasant so all in all can’t fault it at the price. But get coffee in the rooms.

我剛剛和丈夫一起對馬德里進行了為期四天的訪問，可以強烈推薦這家酒店。工作人員都非常友好和樂於助人。我們的房間很好，早餐很棒。這家酒店地理位置優越，就在地鐵旁，您甚至可以乘搭隨上隨下巴士觀光遊。步行範圍內以及劇院內有幾個用餐場所。 酒店擁有出色的電梯系統，無需排隊。兩個屋頂酒吧非常值得一遊，價格也不算過高。

Good place to stay for short trips to Madrid, we will probably book again at the property in the future, perhaps with breakfast and late check out for a change. We loved the enviroment and atmosphere. Beds where confy, but if you have big luggage it may be an issue Lockers available as well.

We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!