古德伍德飯店(Goodwood Hotel)

We book this hotel due to the fact it is close to train station, it was a layover. The room is small with no fan or aircon, heater doesnt work and the toilet is on the mezzanine floor. Super tight and narrow stairs. Cleanliness was okay, bed is comfy.

Avoid this hotel!!! The reception man was very rude and made us feel uncomfortable, make sure your are aware that you need to pay a £10 deposit for the key to your room, which they didn't make clear. The radiator didn't work in the room, no quilt just a fleece throw! Holes in doors and on the walls. The shower scolded my parnter Do not recommend for anyone it should be a no star hote😡😡😡

The Indian reception ask £10 fee for himself,which is not the tips! The room is not a quite one, the only good thing is the location of the hotel.

very good for me and my family

Es un espacio pequeño,, sucio, se inunda la regadera. Había telarañas y excremento de ratón. Pedimos nos guardaran maletas 2 hrs. antes del check in y no quisieron, tuvimos esperar en la calle. Los impuestos te los cobran en efectivo sin recibo. En general muy mala experiencia.

I didn’t see on the advertisement that the property has no storage space for luggage as I arrived early and needed storage space for luggage space whilst waiting for check in. Closest storage facility is opposite King Cross St Pancreas station £5 for a day. The person advised that no storage was stated on the advertisement. Overall great location and price.

Honestly the room was fine enough for what you are expecting, near the station in central London. Bathroom was passable but don’t expect a nice shower or dry bathroom. However the manager in charge during the day was enough to make us want to turn around and leave again. He was unfriendly when we were checking in and then plain rude when we asked about the key deposit. So do be aware there is a £10 key deposit which he said was refundable and assured us someone would be at reception when we left early in the morning to return it. Of course no one was. The saving grace was the night manager who was approachable and friendly both times we met him. We were very suspicious of the other man so confirmed with him whether someone would be at the reception early the next day to give our deposit back and he said “no sorry no one is here that early”. He then organised the return of our deposit and made sure everything else was okay which was great. The only redeeming quality of this place, but honestly, pick any of the other hotels along this street to avoid that rude manager, obviously does not enjoy his job and takes it out on his staff and guests.

The man at the check in area was horribly rude! We showed up early - check in was at 2. He was very abrasive when we asked was there and early check in option. He said - didn’t you read the information online? Then we asked if we could at least leave our bags and check in at 2. He retorted - we don’t have storage this is not a 5 star hotel we are only two stars! When we did come back at 2 he charged us 10 pounds for our room key which he said was to be returned when we returned the key. When we went to check out in the morning no one was there to hand the key in to and this no refund. We would not return here under any circumstances.