住宿方回覆: Hey,Thank you for taking the time to share your feedback. We're glad to hear that you found our location convenient and our property well-maintained. However, we're truly sorry to learn about the challenges you faced during your stay. This is not the level of service we aim to provide, and we sincerely apologise for any inconvenience caused. Your comments have been shared with our team to ensure we improve in these areas. We appreciate your insights and hope to have the opportunity to welcome you again for a much smoother experience.Buckle st studios team
住宿方回覆: Hey There!Thank you for sharing your detailed and thoughtful feedback! We’re delighted to hear that you found great value during your stay and appreciated the cleanliness and comfort of your corner room. It’s wonderful to know the amenities, such as the induction cooker, oven, and utensils, made your extended stay more convenient and economical. Providing guests with a well-equipped space is something we take pride in, and it’s rewarding to hear it enhanced your experience.We’re also glad our excellent location, close to Tower Bridge, the financial city, and public transport, made exploring London easier for you. While we understand that room size can be a challenge in London, we appreciate your positive outlook and flexibility in making the space work for you.Thank you for recommending us to fellow travelers seeking a comfortable stay with practical features. We hope to welcome you back for another enjoyable visit in the future!Warm regardsDixie+Buckle Team
住宿方回覆: Dear YvetteThank you for your kind review! 🌟 We're delighted to hear that you found our front desk staff very friendly. It's great to know you enjoyed the DJ nights in our shared space on Thursdays and took advantage of the gym and yoga classes next door.We strive to provide a vibrant and welcoming atmosphere for our guests, and your feedback is truly appreciated. We look forward to hosting you again soon! 😊 If there's anything else we can do to make your stay even better, please let us know.Many ThanksDixie+Buckle Team
住宿方回覆: Hey Jenny, Thank you for your wonderful feedback! We're delighted to hear that you found our location convenient, with easy access to the subway and nearby supermarkets. It’s also great to know that you enjoyed being within walking distance of Tower Bridge. Our team takes pride in providing excellent service, and we’re glad they could assist you with everything you needed. We hope to welcome you back soon for another great stay!
住宿方回覆: Hey there,Thank you for your feedback! We’re happy to hear you enjoyed the convenient location and overall comfort of your room. We apologise that the size and layout of the corner apartment didn’t meet your expectations. We truly appreciate your input and will take it into consideration as we continue to improve. We hope to welcome you back for another stay!The team xx
住宿方回覆: Hey FingMingThank you so much for your enthusiastic review! 👍🏻👍🏻👍🏻We're delighted to hear that you loved the beautiful design and found our location convenient. Your positive feedback means a lot to us.We look forward to welcoming you back soon! 😊Many ThanksDixie+Buckle Team
住宿方回覆: Dear HongbuzhiThanks for your detailed and glowing review! 🎉 We're thrilled to hear you had such a positive experience with us.We absolutely agree, our spot near Aldgate East and Aldgate stations is super convenient. And being just a short walk from St. Paul’s Cathedral and Tower Bridge is a major perk! 🚇🗺️We're glad you enjoyed the local food scene! Sainsbury's Local is indeed a gem for quick and affordable bites. The hot pot at Yijiu, the Turkish restaurant, and the pizza place are also among our favorites. 🍕🍜🍴 Cleanliness is top priority for us, so it’s great to hear our standards met your expectations! 🧼✨We appreciate your feedback on the room size and amenities. Sounds like you made the most of the kitchenette and enjoyed the room’s features. Plus, a view of The Shard is always a bonus! 🌇We loved hosting you for those 8 days and 7 nights, and we're delighted you found our luggage storage useful for your Edinburgh trip. If you ever plan to stay with us again, reach out for some sweet deals and we’ll make sure your stay is just as fantastic!Safe travels and see you next time!Dixie+Buckle Team
住宿方回覆: Thank you for the great review! We're so glad you enjoyed your stay and found the location convenient with all the nearby dining options (we have to agree, the hot pot next door is pretty tempting! 🤫). It’s wonderful to hear you found us to be a good value for London, and we hope to welcome you back for another enjoyable stay soon!
住宿方回覆: Hey There!Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness and tidiness of our hotel room, as well as our convenient location near the subway station.We apologise for any inconvenience caused by the size of the room not meeting your expectations. Your feedback is important to us, and we will take it into consideration as we strive to improve our accommodations.Regarding the toothbrush kits, we regret any inconvenience this may have caused. We will review our amenities policy to ensure we provide a more comprehensive offering to our guests.We value your feedback and hope to welcome you back for an improved experience in the future.Warm regardsDixie+Buckle Team