We booked a two nights stay at this hotel to celebrate a friend's birthday, however on arrival we were told that the hotel did not have a room for us. This was blamed on a power failure which had apparently taken out the entire 4th floor. However this cannot be true given our friends had checked in an hour before us and were allocated a room on the 4th floor with no issues with power. The next morning we returned to try and check-in again and we were asked to wait, we tried to find out why there was a delay given our room wasn't used the night prior but no explanation was given. I suspect the hotel had overbooked and rather than admit this they made up a lie instead.
翻譯