宮廷飯店(Palace Court Hotel)

Llegamos el día 22 /01/24 y al llegar a la habitación vemos nada más entrar el penoso estado del colchón, totalmente hundido. Lo tocamos y se notaban hasta los muelles y al tumb**** podías sentir como se clavaban en la espalda. Bajo a recepción y me dicen que hasta el día siguiente no pueden solucionarlo. Esa fue su respuesta durante las tres noches que nos alojamos en el hotel. Cada día había una persona distinta en recepción y se pasaban la bola unos a otros . Al final nada claro. Pero ya para terminar de rematar la última noche nos despertaron unos ruidos ( ¡¡SORPRESA!! ) 2 ratas y no digo ratoncitos digo RATAS . Se metieron por debajo de la escalera de la habitación por lo que esto no ha sido algo ocasional (tengo fotos del estado de la habitación). Hemos tenido que revisar a conciencia nuestra ropa para ver en qué estado han podido quedar, después de estar 4 días las maletas con las ratas rondando por la habitación, seguramente mientras no estábamos. Nos hemos puesto en contacto con el hotel y NADIE se ha dignado a dar una simple contestación. Ý eso que fueron ellos los que nos dijeron que mejor pusiéramos una reclamación. Ni puñetero caso. Lo único bueno, por decir algo, que esta a pocos minutos de Portobello y cerca de la estación de Queensway. Baño pequeño pero justo en su medida.

Fue el peor de los lugares que pude estar, el primer dia llegamos temprano y pedimos que nos guarden las maletas, de mala gana lo dejaron en un cuarto, cuando llegamos no habia absolutamente nadie, tuvimos q dormir con nuestra ropa puesta ya que no pudimos sacar la maleta, al dia siguiente despues de las 10 am aparece alguien y por fin nos dió la maleta, encima al reclamar nos insultó pensando que no entendiamos lo que nos decia, cuando le respondimos en su idioma la tipa se quedó callada. Nos malogró toda la mañana, luego la tercera noche que era la ultima ya no podiamos entrar a la habitacion por que resulta que nuestras cosas las habian pasado a otra habitación. Demoramos un monton hasta que nos dieron una nueva y nos perdimos de hacer lo que habiamos planeado esa noche. Fue de lo peor, habitaciones pequeñas, nunca nadie estaba en recepción. lo peor de lo peor para qued**** en este hotel, no lo recomiendo por nada.

Great location, 👍 perfect for all local amenities and short distances to main attractions. 👌 however, what lets the hotel down is the condition of the rooms, no air condition, no cold water, no parking, no breakfasts and,poorly maintained building. In summary, my family and i booked for two nights but stayed one.

We have had a wonderful 2 days stay ,us as a family have absolutely loved staying here . It is very snug but it has been so comfortable.All four of us have slept amazingly the pillows weren't the best but oh well . It's central two everything , very happy with the room and stay .

Terribile schifo sporco non sicuro non puliscono la stanza tutto vecchio puzzolente terribile e’ dire poco Non so come si faccia chiamare hotel Non c’è nessuno a cui puoi chiedere informazioni Per carità non andate Moquette tutta rovinata doccia rotta finestra cadente

Very cheap hotel, decor is poor, mattress in bed needs life saving surgery 🤣 but all in all room was very clean, great shower and TV. Good value for money. Accommodation is in a fantastic area and I would happily go back there again in the knowledge the accommodation is simple but functional.

cheap price point but just slightly better than sleeping on the street !! good points cleanish and location is good.. The bad to crap points . just the highlights. no reception at all !!! they now have a key drop in an unsecure lobby. you get an email 2 hours before you arrive!! now if you are over 40 and don't live on your phone you will miss this !! you will stand in the empty reception trying the phone number that is not connected and thinking you have been scammed !!! However as i took my son he managed to find the email and the code but a wasted 30 minutes and the disconnected phone is unforgivable as is the lack of information when booking . i have reviewed all my contacts and at no point in time do they mention the access arrangements to the hotel.Had this been clear i would have not booked. Crap hole is the best description from the peeling paint on the facade of the building the reception desk unmanned and not upgraded since the 70's the lack of reasonable communications. The family room has a mezzanine level which is only 5 foot head height this is where the main beds are ( double and single) . you have no control over the heating so this level is like an oven !! the broken sash window will not stay open so impossible to get any sort of control on the room temperature. The carpet was newish but fitted by bodge it and scarper as was the decoration. they were repairing a flat roof so the reception was packed with building materials. unless you are absolutely desperate and don't mind the russian roulette of getting a keycode that may or may not arrive pay a bit more and have a decent hotel there are a lot of better hotels in this area. with a manned reception !!!

Certainly, given the cost, I didn't expect much, but at least a minimum. The room and the beds may be fine, but the bathroom is really indecorous. clogged sink, very noisy drain, no support. the only good thing is the location! Could be improved!

The hotel was well situated for what we wanted very close to Paddington and various tube stations within 10 minute walk. It’s a self check in and out, the wi fi is only available in the lobby area and no where to leave your luggage after check out. The bed was large, very comfortable and clean, personally I would have liked more than 1 pillow each. The room contain a small single wardrobe containing items to make tea and coffee and a tv on the wall. The bathroom is very small and in need of repairs and decoration improvements. The stairs carpet is poorly fitted in places and the front door was unlocked every time we returned back in the evening even though we were given a code to enter the building. We felt very safe here and liked the fact it was an actual key to the room.