菲爾姆戴爾飯店集團騎士橋飯店

Very gooddddd👍

The firmdale hotels chain is one of my favorite chain of hotels, I stayed in almost all their hotels in London and one of their properties in New York . Unfortunately this time we were given a room in the basement and they put the blame on our reservation being made through *******, the room is nice except the bathroom had a bath tub which was very high , and you can injure yourself getting in and out. Once I told them about the issue they said we have other room with a walk in shower? But since day one we were told we will try to accommodate your request but without getting back at us. I didn’t like the service and made sure to tell them. Once again i complain because I do like the hotel, but didn’t like the service this time.

Love this place! I have stayed twice now and I don’t think I will stay anywhere else. I’ve stayed at other hotels in London and just love how quiet and set aside this one is. The breakfast is delicious and the aesthetic and ambiance is perfect. The staff is wonderful and they give you a little gift in your room a candle or pillow spray with a hand written welcome note.

This hotel is perfect! Everything is designed by Kit Kemp and the rooms are amazing! Comfortable beds, plenty of outlets, beautiful fabrics, quiet street with easy access to Knightsbridge and Harrod’s. The staff is charming and bends over backward! I would stay here again without any hesitation!