拉斯維加斯設有健身房的飯店

I have not left a review on this site for several years, and never a bad review, but my experience at this hotel certainly deserves one. We checked in around 10:30 pm and started settling down in our room. After a few minutes we noticed the room had not been clean. There were used towels hanging in the bathroom, the soap had been unwrapped, one of the beds was partially unmade and the garbages were not empty. My wife called down to the front desk and the person working there stated that they were completely booked and had no rooms to move us to, but would call his manager and determine a game plan. He came up a few minutes later and we showed him the room and he said they were able to find another room but it was a single King rather than two queens. Not ideal but we were traveling with our young son so we were able to share a king with him. He also told us twice that the room would be comped. He was very courteous and sympathetic to our situation. When we went to check out the next morning however, my wife quickly explained the situation the situation to the manager at the front desk and wanted to verify we were going to be comped. We were immediately met with an antagonistic attitude from the manager who told us ”We are not going to comp the room” without apology for our troubles. She went on to say that she never told the clerk to comp the room and he had no authority to make that decision. She was only going to give us a $30 discount for our troubles. Eventually we ended up with a $50 or $60 discount but it was so frustrating. In all my years of traveling I have not stayed at a hotel that showed such a lack of customer care at every level. The only exception was the overnight employees who checked us in and helped up resolve our situation. Even if they misspoke or misunderstood about comping our room, they still showed concern for our situation.

入住拉斯維加斯戴斯飯店，您即擁有探索拉斯維加斯的地利之便。這間飯店所有客房均禁煙。您可以在飯店的游泳池游泳，或悠閒曬個日光浴。另外請別錯過溫水泳池。 前往 健身房繼續您的健身習慣。 愛運動的旅客肯定樂在其中。這間飯店設有滑雪、網球場、高爾夫球場、釣魚及徒步旅行，讓您出門在外也能隨時運動。整間飯店提供免費 Wi-Fi，讓您能隨時上網。 在這間飯店，您還能使用燒烤及自動販賣機。 櫃台提供 24 小時全天候服務。 為了提供額外便利性，這間飯店亦提供 乾洗及 洗衣服務。如果您打算開車前往飯店，可以考慮將車停在飯店停車場。

新墨西哥拉斯維加斯舒適酒店是結束一整日忙碌的行程或工作後放鬆身心的好去處。 此酒店距離Las Vegas Plaza僅3.84 km。附近的其他景點有Storrie Lake State Park（距離約4.59 km）及New Mexico Highlands University Disc Golf Course（距離約1.80 km）。您可以在住宿的游泳池曬太陽或盡情暢泳。另外，一定不要錯過它的恆溫游泳池。 去健身室健身，保持強健體魄。您可以使用客房及公共區域的免費 Wi-Fi，隨時保持聯絡。 此酒店更設有自動售賣機。 住宿提供24小時前台服務，全天候照顧您的需要。最近的機場是拉斯韋加斯機場，車程為6 min。 開車前來的住客可以使用免費停車場。

Holiday Inn Express & Suites Las Vegas, an IHG Hotel Here is the big print, we accidently booked here rather than Las Vegas, NV. We did NOT receive a written confirmation, where we could have see the error. They claim they always say NM after Las Vegas, but phones cut out and 100% with different people is questionable. In any rate, good customer service would recognize the responsibility of both parties and refund the missed night. LACKING IN CUSTOMER SERVICE.