This is a lovely hotel with very high standards. I would have rated it excellent, but one lady at reception, I don’t know her name, she’s young, tall and wears glasses, she was not at all friendly or helpful on various occasions we spoke with her. The rest of staff we met were very nice.
Excelente ubicación, magnífico servicio, hotel boutique, con muy buenas vista a ha la bahía de cancha, ubicada en la zona vieja donde están las mayoría de las atracciones y bares y restaurantes. El puerto y el acuario.
Muy bien ubicado y lo más económico que conseguimos como habitación privada. Lo malo fue que se averió la caldera, por lo que no había agua caliente y tuvimos que coordinar apra acceder a una ducha privada. La comunicación estuvo muy bien, pero el servicio terminó siendo distinto de lo que pagué y no nos ofrecieron compensación. Por otro lado, la terraza que aparece en el aviso es privada, no se puede acceder con el alquiler de cualquiera de las habitaciones. Es engañoso que la coloquen como foto principal del hospedaje.
訪訪客用戶I stayed in a ”city view” room during my solo trip through the Basque region and it was such a comfortable room I forgot about not having sea view.
Though I do recommend to go to the cafe to have the beachside experience if you get the city view room because it overlooks a construction site on the back street.
The hotel was an easy 15min walk with my heavy suitcase from the intercity bus center, just beside the beach. The room was squeaky clean with a large bathtub, and the bed so comfortable I could not get up to go see the sunset! Also helpful kind staff and great location for getting around the city on foot or by bus. I went to the Chillida Leku museum it was 30min by bus no25.
Highly recommend!
訪訪客用戶If you are looking for a place to sleep and an excellent location for a cheaper price than the surrounding hotels, this is a great option! However, I had not stayed in a pension before and I didn’t realize that we would be sharing a bathroom with 5-6 other people.
The workers were polite, professional and accommodating! They provided coffee, tea and water.