We stayed at Hotel Krone Luzern for four nights. The location is great, right in the old town and close to restaurants, bars, cafes, and a 10-15 minute walk from the main train station. Check-in was easy, and the staff were friendly, even giving us tips for watching the New Year’s Day fireworks at the lake. We ate breakfast at the hotel three times. The food selection was limited but okay. Our room was big and clean, but there was no heater or air conditioning. Despite staying during the winter, we still had to open the windows to cool down the room as it got a bit too warm at night, which meant noise from the street and early morning garbage trucks disturbed our sleep. Also, the body wash/shampoo in the bathroom wasn’t refilled, leaving us short by the end of our stay. The WiFi was really bad unless we stood near the door, which was quite inconvenient. Overall, the hotel's location is a big plus, but the issues we faced, especially with noise and WiFi, were downsides.
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