琉森設有酒吧的飯店

總體比較滿意，位置不錯，離盧塞恩火車站和水塔花橋很近，提供免費的城市pass。我退房後在酒店寄存行李出去玩，回來的時候從火車站出來去酒店取行李再回火車站趕車竟然衹花了15分鐘。房間有膠囊咖啡機，冰吧裏所有飲料都是免費的。唯一的問題是我的房間和圖片不一樣，我以為我定的是豪華大床房但是看起來怎麼還是單人床（小床）

因為在旅遊城市 房間是比較小，衞浴是乾濕分離的。 從火車站出來做4路電車，幾分鐘就能到達。走路的話大概10多分鐘，因為有緩坡要過一個橋帶箱子的話，建議坐電車。 吹風房間沒有可以前台借，辦理入住時前台會提供一張紙，可以用於在區域內免費坐bus，還有一些博物館等有折扣。

Great hotel with wonderful service!!!! The girls at the front desk were super helpful. Everything was clean and decorated well. Parking was super convenient!!! Right on the bus line. We would definitely stay again!!

Perfektes Hotel für eine Städtereise nach Luzern. Neu renovierte Zimmer mit sehr viel Stil und Ambiente. Super bequemes Bett, sauberes Bad mit einer tollen Dusche. Flachbild-TV ist ja bereits Standard, aber die Nespresso-Kaffeemaschine war Extraklasse. Wir hatten einen Balkon und obwohl das Hotel superzentral in direkter Umgebung des Bahnhofs liegt, war es sehr ruhig. Der See, die Altstadt und alle Sehenswürdigkeiten Luzerns können zu Fuss in ein paar Minuten erreicht werden. Alles war sehr sauber und das Personal äusserst freundlich, zuvorkommend und hilfsbereit. Wir können das Alpina nur empfehlen.

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.

它距离车站仅几步之遥，靠近市中心。服务，清洁。我喜欢所有的位置。很容易找到，而且靠近湖边，所以出去走走也不错。早餐也很好吃。强烈推荐。

We stayed 5 nights in this hotel in a junior suite. Pros: very clean hotel, wonderful service, convenient location Cons: hotel is located on a very busy and loud street, impossible to open a window even if you are on the top floor. The bed is very very hard and the pillows are so soft (you simply sink in it) so it was almost impossible to have a good rest at night. I did complain several times and requested another pillow, however I was told that the hotel doesn't have any other pillows. The bathroom has a separate shower, but the cabin is very very small, I would say 2 x2 feet. I am a very petite woman size 0, and was very uncomfortable not only to sleep in this hotel, but also to take a shower. Overall, even though the service in the hotel was wonderful, I would not stay there again, for the money that I have paid it was too much of a discomfort.

Large stately hotel. the hotel also has residences which means less hotel guests and traffic (in a good way). i generally look for hotels with pools and saunas attached and the pool area has was beautiful was outdoor patio with view of alps and lakes. Lockers, robes and slippers provided. i had room #205 which had peekaboo view of lake and mainly a rooftop, I suspect City View rooms would be noisy with busy road in front. book lake view if possible. the front staff was lovely and very helpful. They were very accommodating in trying to sort out my room. I could have been made to move after the 1st night but to their credit - saw it was easier to keep me in the same room. restaurant and bar with outdoor seating looking out towards lake and promenade. Heavenly!

酒店在步行可到盧塞恩火車站的地方。酒店一般般，但是員工太粗魯。我們不得不在早餐桌上等了很長時間。其他客人都在落座的時候被詢問是要茶還是咖啡，但是我們沒有。酒店就是這種種族歧視的眼光看待我們，因為我們是印度人！我發現這位傲慢強勢的女士叫Livia。我們不得等到我們早餐快吃完的時候才得到咖啡。下次我再回來這家酒店的時候，我會慎重考慮要不要。不會向任何人推薦這家酒店！

We absolutely adored our time at this hotel, and I would definitely recommend it, especially due to the cheaper price in comparison to other hotels in Lucerne. We stayed in room 311, and it was exactly like the photos and what we expected. Very clean and staff are really nice (they even gave us a little lucky stone on check out!) Breakfast was open from 6 am till 10 am, which was perfect for us as we had to get up earlier for our flight home. It consisted of scrambled egg, bacon, and sausages, as well as having a range of cereals such as cornflakes and bread with a toaster. Plenty of drinks - orange juice and apple juice - as well as a range of hot drinks. WiFi was also great and worked well however, we did have to reconnect each time we left the hotel and came back, but this wasn't an issue for us. This was the perfect stay for us for our 4 nights in Switzerland as we used Lucerne as a base city whilst exploring other places that were all a train journey away. Hotel is about a 5 minute walk from the train station and maybe around 10 minutes or a bit less depending on how fast you walk from the main shopping strip. Only problem I had was I found it difficult to wash my hair as there was no moveable shower head to get the shampoo out my hair😂 other than that everything was perfect and we loved our stay in Switzerland!🥰