京都祗園塞萊斯廷飯店的評論

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.We are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. And also, we are very happy about our cleaning service could get praise from guest.We are glad to hear that you were satisfied with our location, which is quite convenient to go to the main sightseeing spots by walk and train.And we will always put all of our guest could feel 「security, safety, comfortably stay」to be our first priority.Once again, we look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION.Front Office Manager

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden.Also, we are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. However, we regret to learn that you are dissatisfied with ourbreakfast.We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.We will share your feedback with our food and beverage department and make a concerted effort to achieve guest’s satisfaction with flexibility as guest’s satisfaction is paramount to us.Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon.Front Office Manager

住宿方回覆: Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.We are very happy about our cleaning service could get praise from guest. As guest felt, our cleaning service get many word of praise from our guest. And we will always put all of our guest could feel 「security, safety, comfortably stay」to be our first priority.Also, it is our honor to celebrate your birthday with you. We are pleased to hear about good comments for our staff, and we will share to all staff members. Because one of our key priorities is to provide the highest levels of service to our valuable customers.Again, thank you very much for having chosen to stay with us among many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager

住宿方回覆: Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.As you mentioned, our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as in front of the Kenninji temple, the oldest 'Zen' temple in Kyoto. You may feel comfort by a walk-in their spacious and peaceful garden. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. It is our great pleasure to know that you enjoyed our location, which is convenient to go to the main sightseeing spots such as Yasaka shrine, Koudaiji temple and Kiyomizu temple. We are proud to read that our team took good care of you and will share the valuable comments with our staff. Again, thank you so much for having your time to offering valuable opinion and high soce for our services. We hope your visit again Kyoto. Front Office Manager

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.We regret to read your comment that the size of the room you stayed in did not live up to your expectation at that time. We have many room types so that if you have opportunity, we highly recommend that you to stay in our Deluxe Twin、Executive Twin、Junior Suite which isbigger than the room in the photo. We do have a positive comment about the size from our customers who had stayed in those room type.About the room rate, please allow me to explain that our room rates fractuate depending on the seasonality and vacation. Summer is high seasons in Kyoto for the summer vacation and room rates will are set at higher then low season.Again, thank you very much for having chosen to stay with us among many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager

住宿方回覆: Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. As you mention our hotel is convenient to go to the main sightseeing spots such as Yasaka shrine, Koudaiji temple and Kiyomizu temple.Again, thank you very much for having chosen to stay with us among many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager

住宿方回覆: Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden.Your comments regarding restaurant ""ENDO"", this is the same company whose restaurant is also in our hotel.At breakfast, guests can enjoy rich local ingredients such as Kyoto vegetables and seasonal fish, prepared using traditional Kyoto kaiseki, obanzai, and vegetarian cooking techniques.In addition, we are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. Once again, your feedback is highly appreciated and we look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION.Front Office Manager

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION again, and taking your time to share your valuable comment.We are glad to hear that you were satisfied with our staff and location.About location, Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden. And There are many traditional houses and temples around our hotel, and they would surely make you feel the nostalgic atmosphere in Kyoto, so we hope you enjoyed the historical location.And also, We are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. we will continue to strive to provide better service.Again, thank you so much for having your time to offering valuable opinion and high soce for our services. We hope your visit again Kyoto. Front Office Manager

住宿方回覆: Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.We are very pleased to learn from your rating that your stay appears to have been enjoyableThe international first-line hotels are definitely strong competitors though, we are running the hotel business with the high quality of servies to have overseas customers stay comfortably, and we pride ourselves at making all our guests feel welcome and strive daily to create an extraordinary experience for each of our guests.We trust that we can only further improve hotel services through guests feedback.Thank you very much again for your time providing us your feedback which is very important to all of us.We are looking forward to welcoming you again on your future trip to Kyoto.Front Office Manager.

住宿方回覆: 非常感謝您入住京都祗園塞萊斯廷酒店。閱讀您的評價時，我們非常擔心自己無法讓您滿意。對於您在清潔方面遇到的任何不便，我們深表歉意。我們確實有針對客房服務標準的持續培訓計劃，因為您的滿意對我們極為重要。我們也非常重視提升服務標準，讓顧客住得舒適。關於我們的早餐，非常遺憾地得知我們沒有提供您所期望的飯店早餐。我們已經將您的評論分享給餐廳團隊，以便我們將來能更好地指導您。此外，我們非常遺憾您在員工服務方面感到受到歧視。我們的員工將隨時樂意為客人服務，我們也會牢記您的意見，並努力改善客人的體驗。再次感謝您在眾多飯店中選擇我們。我們都期待在不久的將來有機會再次歡迎您光臨京都祗園塞萊斯廷酒店。前台經理

住宿方回覆: Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.It is our honor to hear about good comments for our staff. We will share to all staff members. Because one of our key priorities is to provide the highest levels of service to our valuable customers.Also, it is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden.Again, thank you very much for having chosen to stay with us among many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.Front Office Manager

住宿方回覆: 非常感謝您入住京都祗園塞萊斯廷酒店，並抽出寶貴時間分享您的寶貴意見。很遺憾，我們無法容納四人家庭入住一間客房。對於您在入住時遇到的預訂問題，我們深表歉意。希望您在我們酒店度過了一段輕鬆愉快的時光。我們很高興得知您喜歡我們位於祗園區中心的獨特地理位置。我們的飯店位於著名的八坂通，街上遍布多家名為「料亭」的高檔餐廳，飯店前方就是建仁寺，這是京都最古老的禪宗寺廟。您可以在寬敞寧靜的花園中漫步，感受舒適。我們提供日式家常菜早餐，廚師們會精心烹調出豐盛的菜餚，充分展現食材的天然風味。此外，我們的客人還可以享用現場製作的天婦羅/煎蛋捲。如此美味的佳餚，在別處是無法體驗的。我們很高興聽到您對我們員工的好評，也很高興您在我們酒店度過了愉快的時光。我們的首要任務之一是為尊貴的賓客提供最高水準的服務。再次感謝您的回饋，希望您能給我們機會，歡迎您下次再來。前台經理