住宿方回覆: Thank you for your feedback. We’re sorry for the inconvenience you faced during your stay. Just to clarify, our hotel does not have a king-sized room type — the booking made through the platform was for a Superior Queen Room with Window. Also, our highest category is the Superior Family Room, not the one booked. We’ll work with the platform to ensure the room descriptions are clearer. Your comments on the air conditioning and shower have been shared with our team for immediate follow-up.
匿名用戶
標準大床房(無窗)
入住於 2025 年 4 月
商務出差
8 則評論
10/10
超棒
發布於 2025 年 5 月 28 日
Hotel 99 Kepong Kuala Lumpur their hotel of choice when visiting Kuala Lumpur. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
Close to some of Kuala Lumpur's most popular landmarks, such as Thean Hou Temple (1.5 mi) and Little India Brickfields (2.3 mi), Hotel 99 Kepong Kuala Lumpur is a great destination for tourists.
The hotel offers 24 hour front desk, 24 hour check-in, and room service, to make your visit even more pleasant.
While visiting Kuala Lumpur, you may want to try some unagi & dojo at one of the nearby restaurants, such as Iketeru Restaurant, Ishin Japanese Dining, or Sushi Zanmai.
Plus, during your trip, don’t forget to check out some of the popular science museums, such as Petrosains Science Discovery Centre, National Science Center, and Biomedical Museum.
At Hotel 99 Kepong Kuala Lumpur, your comfort and satisfaction come first, and they look forward to welcoming you to Kuala Lumpur.
翻譯
住宿方回覆: Thank you for the outstanding review and perfect score! We're truly grateful to be your hotel of choice in Kuala Lumpur. Your kind words about our service, cleanliness, and amenities mean a lot to us. We look forward to welcoming you back for another pleasant stay.
住宿方回覆: Thank you for your detailed feedback. We’re glad to hear you found our hotel clean, the environment pleasant, and our staff friendly. We appreciate your comments regarding payment options, language support, and pricing — we’ll take them into consideration to improve our guest experience.
匿名用戶
高級單人房
入住於 2025 年 5 月
商務出差
12 則評論
8.0/10
很好
發布於 2025 年 8 月 21 日
Had a pleasant stay! The room was clean and comfortable, and the staff were friendly and helpful. The location is convenient. Overall, a great experience and would recommend to others.
翻譯
住宿方回覆: We’re delighted to hear you had a pleasant stay and enjoyed the comfort of the room, our friendly team, and the convenient location. Thank you for recommending us—we look forward to welcoming you again.
住宿方回覆: Thank you for your review! We're glad you found our location convenient with plenty of dining options and easy access to the MRT station. It's also great to hear that parking was hassle-free. We appreciate your feedback on the room size and hope to provide you with a comfortable stay again in the future!
住宿方回覆: Thank you for your kind review. We're happy to know our location and staff left a positive impression, especially in assisting with the return of your daughter's iPad. We appreciate your feedback regarding the shower and noise, and will certainly look into ways to improve. We hope to welcome you again in the future.
住宿方回覆: Glad to hear you found the hotel clean and the staff welcoming. We appreciate your continued support. We're unaware of who you contacted earlier, but we're glad our team at the hotel could assist you and address your concerns.