* Reception was unmanned on our arrival and uncontactable on their given number. 2 families had been waiting for over 20 minutes, before the receptionist arrived claiming he had not received their phone calls,
* There was an extra, unadvertised charge for parking.
* Our room had not been cleaned by 2.30 pm, and smelled musty & unpleasant even after cleaning.
* When the room had been cleaned, all forks, plates and bowls had been removed(!). We paid for 'run of the house'
The room was very nice. Bed was comfortable. Had a great stay. Was situated in a great location. Close to restaurants and supermarket. Would stay here again.