住宿方回覆: We appreciate you taking the time to share your positive feedback. We strive to create a stylish and comfortable environment for our guests, and we are thrilled that you enjoyed the location, design, amenities, and the breathtaking views, particularly from the pool on the 12th floor.
住宿方回覆: We are thrilled to hear that you had a wonderful time at W Kuala Lumpur! We want you to know that you are very important to us, and are dedicated to providing you with the best service possible. Thank you for choosing W Kuala Lumpur - we can't wait to see you again!
住宿方回覆: Dear Valued Guest,We are truly sorry for the shortcomings you encountered during your stay. We value your feedback immensely and will be using it to address the issues you raised and improve our services for future guests. We are committed to providing a luxurious and unforgettable experience for all our guests, and we sincerely apologize for falling short of that on this occasion.
住宿方回覆: Dear Valued Guest,We strive to make every touchpoint special for our guests, and we are delighted that we achieved that for you. We look forward to welcoming you back soon.Team W Kuala Lumpur
訪客用戶
奇妙特大床房
入住於 2025 年 3 月
夫妻/情侶出遊
21 則評論
6.0/10
發布於 2025 年 4 月 9 日
第一 服務真的沒話説、很好!但晚上非常非常吵!
住宿方回覆: I am very sorry to hear of your disappointing experience with us and apologize for your negative observations. Rest assured that we have investigated the issues seriously to improve our service level.I sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience.
住宿方回覆: Dear Valued Guest, Thank you for your rating, and we are glad you have an overall positive stay experience. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!Team W Kuala Lumpur