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克拉特夫希爾頓逸林飯店
4.7/548 評價

克拉特夫希爾頓逸林飯店

克拉科夫|距離Kraków Arena0.77km
For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

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正在尋找Kraków Arena附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
克拉特夫希爾頓歡朋飯店
4.4/552 評價
靠近Tauron競技場,就是這樣。房間乾淨整潔。誘人的價格,因為幾乎在最後一刻就被訂購了。早餐很美味,您可以為喜歡它的每個人選擇一些東西,種類繁多。服務也很好。謝謝
克拉特夫希爾頓逸林飯店
4.7/548 評價
For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays
克拉特夫Fabryczna City 美居飯店(2021 年 10 月開業)
4.4/558 評價
Stayed here for a 4 day trip to Krakow. Highly recommend., lovely staff, facilities and everything was to a high standard. Fresh water everyday and rooms were cleaned everyday if requested. This hotel has everything you need, had a lovely meal at the Italian underneath the hotel, lots of choice at breakfast, something for everyone. Although not located in the city centre it was very easy to reach by tram and only took 15minutes. There’s lots of scooters dotted around which are easy and cheap to use and we used the app bolt frequently to get taxis if needed. Will definitely be coming back!
宜必思尚品克拉特夫中心飯店
4.5/546 評價
新鮮的新設計,很棒的前台工作人員,很棒的食物。特別感謝餐廳服務器(太多的名字無法列出)。他們工作快速準確地。最好的皮羅吉(奶酪子)任何地方。步行到老城區很複雜。Uber是更好的方式,而且很便宜。
克拉特夫安德爾溫德姆維也納之家飯店
4.3/546 評價
好吧,一切都很好,很乾淨,很現代。但是位置很安靜,離地標有點遠(在我看來,這條街是空的,沒有商店)雖然步行 15 分鐘才能到達景點,但在那裡幾乎什麼都買不到。 因此,如果您正在尋找方便的酒店,它不會是最佳選擇,但就清潔度和現代設計而言,這英鎊的性價比是可以的。

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