克拉科夫Park Żabiniec附近住宿

總的來說,這家酒店很棒!工作人員很友好,非常注重客戶。禮賓服務同樣出色,我想承認強尼。他定義了當禮賓意味着什麼。從餐館建議到處理機場轉賬的一切都是一流的。在一週的時間裏,他從未給我們一個糟糕的推薦。他還爲我們安排旅行!房間(有一張全牀的特權)與美國的房間一樣大,這對歐洲來說是意料之外的。牀很舒服,浴室/淋浴同樣大,很舒服。櫥櫃裏有一些小叮噹,但這是房間裏唯一的磨損跡象。這是我們第一次在克拉科夫,酒店使它成爲一個完美的住宿!位於市中心的中心地帶,步行5分鐘即可到達主廣場和餐飲/景點。如果您需要最後一分鐘購買,它也與商場隔街相望。如果您要去波蘭旅遊,這家酒店是必須的!。

酒店可愛乾淨,房間很基本,但每天都打掃得很好,每天在房間裏喝咖啡和茶和瓶裝水,我們的孩子住在隔壁的房間,我付了3間臥室的費用,但它只有一張沙發牀,有點小。早餐很可愛,有很多選擇。酒吧工作人員友好,幫助全接待非常有幫助酒店距離主要城鎮約3英里,我們得到了一輛出租車,每條路大約是4.00,但在繁忙的時候更多!

Excellent hotel.. 15 min walk away from krakow square.. food and staff are great. Breakfast was buffet style and was very tasty. Only downside at that time is that they didn’t have traditional polish food like pierogi on the menu but besides that alls good

我們在克拉科夫的懷斯賓斯基酒店住了5晚。真的不能挑這個地方的毛病。我們在4樓有一個可愛的大房間,牀很舒服,他們給我們留下了免費的瓶水。酒店位置優越,靠近老城區,主要市場廣場,一個大商場和其他許多景點。工作人員都非常友好,自助早餐很好吃,有很多選擇。我們在酒店餐廳吃了幾次晚餐,食物很棒。酒店的酒吧裏備有波蘭伏特加,總的來說,我們度過了一段美好的時光,肯定會再呆在那裏!

The first night we stayed here, we were in room 2. All seemed OK on initial inspections. The staff seemed pleasant. We went to make ourselves a drink and freshen up. We'd been up since 3am for an early flight. There's a kettle (that's corded, so you have to unplug it every time to fill it up, so take water to it, and a coffee machine. Neither of the appliances worked. We pulled the big table theyre on, out the way to find they weren't plugged in. Not a big deal, right? Well, the electric socket was hanging out of the wall. We plugged the units in, very carefully and made a coffee. Coffee made, went to put some milk in it, no milk. We left the tea and coffee as we both have milk. The air conditioning in the room was set to 24°c and we searched everywhere for a day to adjust it. We ended up going to reception and asking. They keep the remotes to the air con. You cannot adjust it yourself from the room! We borrowed a remote and turned the air con down. We left the room for our day out thinking all was well. On returning later that day, we realised the air conditioning was off. We questioned it with reception the next day (reception is left unattended from 6pm onwards so if you have any issues, all there is is an emergency phone number) and was told the air conditioning has been turned off in all rooms now because the heating was on. To advertise the room as ”Air conditioning AND heating”.....it seems its air conditioning (the you can't control) OR heating. The room must have been 20°c + all night. We thought we'd have a cold shower, to try and bring our temperature down before bed. My wife had her shower, walked across the bedroom floor bare foot and got a small shard of glass stuck in her foot! I went for a shower, turned the shower up full pressure, and apparently this activates a neat feature that forces the shower head out of its holder and smashes you straight in the head. The smell from the bathroom in room 2 was also, terrible. Not quite sure what it was. The toilet was cracked in room 2, but didn't affect use. The shower trap was cracked and loose, not fun if you step on it! We couldn't open the windows because the room faces onto a very busy street. Lots of bars, lots of people, lots of traffic. We were woken up at 11pm, 12am, and 12:30am by noises, car alarms from outside and the heat. Guests coming back late, also seemed to come in and congregate in the hallways to talk. I think if reception were manned, they could remind staff that to be a bit more respectful for others staying. Needless to say, the next morning, we asked to move rooms. Next day we were asked to check out room 9. This is on the second floor. Little bit higher away from the street. The bathroom didn't smell, but that was set to change. The room seemed a big improvement. It was already a lot cooler (although the air con didn't work). Knowing that it probably wasn't going to work, we left the windows open all day while we were out to keep the room cool. On return

Excellent hotel in the heart of the Jewish Quarter, close to many quality bars and restaurants. Rooms are compact, but spotless and most importantly, a good shower and bathroom. Breakfast was typically European, plentiful and good quality. Good coffee, tea and jucies etc. Bed was extremely comfortable, only noise I heard was the refuse trucks, but nothing the hotel can do about that, it wasn't really early though. Krakow Grzegorzki railway station 10 min walk, trains to Wieliczka Salt Mine & Auschwitz from here, you pay conductor on train, very cheap & easy. Stradom Tram stop 10 mins opposite direction, buy tickets at the machine at the stop. Tourist tickets available, up to 72 hrs, minimum is 20 mins. The tickets work on buses as well, they can be one zone or 3 zone. Lots of museums, galleries, churches and exhibitions very close by, and others easily accessible by public transport or taxi. Plac Nowy, 2 mins away has a rotunda with varied street food stalls, and different types of market during the day Staff are extremely helpful and courteous, any problems resolved immediately. Rooms were cleaned every day to a high standard. Lift worked all the time and WiFi was good. This was my second visit to Krakow, and a return stay here would be no problem.

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

Nice rooms, very clean, rich breakfast, very friendly staff. Good connection with the city center, the tram stop is very close to the hotel, if you need a store, there is a big Kaufland right next to it. The only complaint is the traffic noise in the rooms facing the street. If you are not used to it, it will be a little difficult for you to sleep.

酒店很好,友好的接待人員,樂於助人。市中心外必須乘坐電車4,在最初的抵達時很難找到。幸運的是,一個可愛的波蘭人帶我們去了電車站,上帝保佑他。電車確實很便宜。去了2次旅遊 - 奧斯威辛和鹽礦,缺點是不得不乘坐出租車到靠近市中心的一家接客酒店。但費用約爲6英鎊。兩次旅遊都非常值得。酒店早餐很好。房間裏沒有水,只有咖啡。發現浴室非常熱,強力淋浴,但房間略冷。打開恆溫器,但似乎沒有變得更暖。睡得很好,噪音很小。電梯可用。