J’ai passé un agréable séjour dans cet établissement. Le personnel très sympathique et accueillant. La chambre était propre, très moderne et parfaitement équipée. Des commerces et transports en commun tout près. Très facile de s’y rendre.
WiFi: Good quality, reliable connection. Cleanliness: Very good throughout the hotel. Comfort: Comfortable beds and pillows; however, the towels could be improved. Staff: Polite and smiley, though could be a bit more engaging. Food: Enjoyed the mocktails, but breakfast could use a wider selection of fruits. Location: Excellent, close to the tram stop Cystersów, just 2 stops from the main railway station and 3 stops to the city center. There is also an underground parking available. Atmosphere: Modern, industrial vibe. Value for Money: Good option for a short stay, offering excellent value near the city center.
Just returned from staying at this absolutely fantastic hotel. Everything oozes class, the rooms, the decor, and the staff and the breakfast has everything that you could want.If your staying in krakow you just have to stop here. It's in prime position just two minutes walk from the main square.
Πολυ ωραια εμπειρια . Το καλυτερο ξενοδοχειο με φανταστικο πρωινο και φοβερη θεα απο τα δωματια στο ποταμι και το καστρο. Πολυ καθαρα δωματια με πολυ ωραια διακοσμηση. Το μπαρ στον τελευταιο οροφο εχει τρομερη θεα και απιστευτα κοκταιλ. Το ιταλικο εστιατοριο πολυ νοστιμο
We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r
訪訪客The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
The hotel was beyond expectations
5 star+ level
Right in the center of the square
The view is amazing
The attitude is like that of kings
The breakfast is wonderful
We were honored at the reception
with a first drink
They upgraded our room
to room 402
A bottle of champagne in the room
2 completely free minibars
Jacuzzi in the shower-room of the year 2025
2 bathrooms
For two days we felt like sons of kings
And the price is really, really cheap
And the payoff is above and beyond
Thanks to the wonderful hotel staff
המלון היה מעבר לציפיות
רמת 5 כוכבים+
ממש במרכז הכיכר
הנוף מדהים
הגישה היא כמו של מלכים
ארוחת הבוקר נפלאה
קיבלנו כבוד בקבלת הפנים
עם משקה ראשון
הם שדרגו את החדר שלנו
לחדר 402
בקבוק שמפניה בחדר
2 מיני בר בחינם לחלוטין
ג'קוזי בחדר המקלחת של שנת 2025
2 חדרי רחצה
במשך יומיים הרגשנו כמו בני מלכים
והמחיר ממש ממש זול
והתמורה היא מעל ומעבר
תודה לצוות המלון הנפלא
訪訪客We had a fantastic stay at this small boutique hotel The staff were helpful and very quick to reply to our questions. It is half way between the main square and the Jewish quarter We were a group of 4 friends we had 2 rooms that were joined giving us two beautiful modern bathrooms .One with a free standing bath and the other with a walk in shower .The rooms were large with fridge and tea making facilities.The rooms were very warm and cozy as it was deep snow .The thermostats were easy to use so you could have the room the temperature to suit yourself. We had an early start one morning so the hotel provided us with breakfast bag we were amazed at the amount they had given us .. We had a fantastic stay would recommend this hotel great value for money a real gem .
This was a unique experience to us. We stayed in room 200 which isn' a room but an apartment of 125 square meters: Two large bedrooms, a living room with a piano, a small kitchen and a huge bathroom. And all is furnished with lovely, old furniture and is nicely renovated. I guess that it used to be the old owners own home? But the apartment is on ground floor, in one direction (the bathroom) facing the hotel yard, and the other direction (the bedrooms) facing a small street. This was not a problem to us, but might be it to other guests. The staff was very friendly and helpful and the breakfast was good, but not fantastic. The hotel is very close to both the railway station and the old town.
訪訪客Excellent location staff wonderfully friendly, although nobody appeared to know what a poached egg was as I tried to order for breakfast. Rooms nice, clean & spacious. Bad points aircon aweful very big and noisy and does not push out cold air this time of year room was very hot. Big shower but water pressure low. Tv very old does not have casting to watch your countries programmes (from your phone/device) so only Polish TV available. Overall good value for money.
The position of the hotel is perfect location a very short walk and in main square lots to places to eat in area of hotel and not far to get a taxi. Staff was friendly and welcoming with breakfast brought to room found very repetitive but nice fresh food. Lots of seps to get to your room.