薩吉諾希爾頓惠庭套房飯店(Home2 Suites by Hilton Saginaw)

The bed on the first night was broken and apparently the staff knew about this. Also, though some of the cleaning ladies were nice, one particular one put a do not disturb tag on our door when we wanted our room clean. The manager quickly addressed the broken bed issue by moving us and offering a small discount. Overall, it was an okay experience. The kids enjoyed the pool and the location of the hotel.

The access to an EV charger was the deciding factor. Almost perfect. Review lost a star because the food staff was horrible. Nothing is more disrespectful than being talked down about a waffle machine by a guy with a chef tag. He mentioned how how only he can use the waffle machine, when there are no signs around then proceeded to show some ridiculous way to use it. The sandwiches were mislabeled. Few signs for disposing trash and recycling.

Stayed Only One Night But Room Was Relaxing And Inviting.Although Receptionist Seemed She Didn't Really Want To Be There.

The sheets on the bed were all pilled and seemed cheap and old which made them feel gross. There was also a stain on the mattress pad in the pull out couch. Overall was clean, or at least whipped down.

The room and property itself is excellent. The desk staff needs some work. 1. We needed to iron a item. However, the iron in the room did not heat. We took the iron to the desk and requested a different iron. The desk clerk acted like it was an inconvenience. 2. The bathroom has bottles of sower gel, shampoo and conditioner. We booked a 2 night stay. While in the middle of the shower on the second day, the shampoo ran out. There are viewing lines on each container, not sure why the staff did not fill the bottles between bookings. 3. The breakfast was ok, but there are limited Keto options. No fresh cooked eggs or meat.

Overall, the hotel was decent. The people were friendly and helpful. The location was central to shopping and restaurants. The sound proofing between floors is not good. You could hear every movement coming from the room above ours. The breakfast was quite minimal with limited quantities of items that they do provide. The coffee was very watered down. I think there must be cost cutting going on which is not uncommon these days in the hospitality industry.

5th time at the location. It's our go-to propery in Saginaw Michigan.