梅爾庫雷吉達阿爾哈姆拉飯店的評論

以前經常住這酒店，這次應該是最後一次了，最近應該是換前台了，服務不好。 辦入住給錯房型，換了一個房又是連通房，我已強調我不要連通房。然後我去換房，又説沒有，一會又説有，還很不友好説這個是最後一次換房，態度差。 這個早餐是真差，浴室是真奇葩，小得很。。。感覺這不像是accor雅高旗下酒店。

設施：設施還可以，不是很舊。 衞生：每天都會主動打擾衞生，並且會送礦泉水。 環境：周圍酒店比較多，想吃中餐要步行一公里。 服務：這次入住給了一個小套間，點個贊。

I stayed at this hotel for a few days, and while the location was fantastic, the service was very disappointing. The staff were unhelpful and seemed uninterested in assisting guests. I requested to have the beddings changed on the second or third day, but it was never done despite several reminders. The receptionist was rude and more focused on her phone than on helping guests. Even when another staff member asked her to pay attention, she ignored me completely. The attitude at the front desk was unpleasant and unprofessional. Unfortunately, I would not recommend this hotel to anyone.

مستوي النظافة سي جدا تواجد كثيف للحشرات في الغرفة ٤٠٢ مما اضطرني الي تغيير الغرفة إلى ٤٠١ للأسف تجرب لايمكن ان تتكرر أبدا

優點: 房間夠大，大落地窗光線很好，離海邊很近步行10分鐘。 缺點: 房間設施有些老久了，健身房設備不是很好，早粲一般。

服務和衞生都有待加強

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我們入住後，看到房間的狀況後，我們感到震驚。飯店工作人員配合我們更換了房間，但無濟於事。另一個房間也差不多，我直接退房去了另一家酒店；我試圖取消透過應用程式支付的預訂，應用程式聯繫了酒店詢問，第二天他們被告知我們仍然住在這家酒店，剩餘的住宿費用無法退還。我透過電子郵件聯繫了酒店，但沒有得到回應。家具很舊，牆紙磨損嚴重，浴室與這家飯店的名字不符，我完全不推薦這家飯店。

房間還算大，設施還算齊全，電視規格有點小了。裝修有點年歲，但還好比較乾淨整潔，環境不錯，不到一公里就有很大的商場和超市，離着海邊也不遠，早飯一般吧，總體性價比還算不錯！

Disappointing Stay – Definitely Not a 4-Star Experience I had a very disappointing experience at Merkure Jeddah Al Hamraa Hotel and feel compelled to share it to help others make informed decisions. Upon arrival, the first room I was given had multiple issues: • The carpet was visibly dirty. • One of the beds spring was protruding, making it extremely uncomfortable. • Worst of all, the room smelled heavily of cigarette smoke, even though I had specifically requested a non-smoking room. After raising these concerns, I was moved to another room. Unfortunately, the second room wasn’t much better: • One of the beds was badly sagging, making it hard to sleep. • The sink was leaking, creating a mess in the bathroom. The problems didn’t end there. The breakfast was extremely poor — lacking variety, tasting bland, and clearly not up to standard. On top of that, the restaurant floor was sticky, which is unacceptable in any hotel, let alone one claiming to be 4 stars. To top it all off, the male receptionist at checkout was unprofessional and not properly trained in customer service. No apology, no concern, just a cold and dismissive attitude. This hotel does not meet 4-star standards in any way — in fact, even 3 stars would be generous based on my experience. Don’t book here if you’re expecting quality service or comfort.

I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel

非常棒的酒店，就在景區門口。進入要經過倆次安檢，非常安全。特別👍的是服務，有老皇冠假日的底藴。無論保安，餐廳，前台都特別熱情，晚上自助沒開，餐廳就我們倆人吃飯，也是服務很到位，柴火也是不間斷添加，前菜麪包，果仁一樣不缺，真的是大大的贊👍真心推薦，我給滿分。 對比門口景區擺渡車給了2塊約旦錢還嫌少，一臉的嫌棄表情，真是天上地下的區別。

相當惡劣的一次體驗，酒店設施陳舊，位置離海灘走路20分鐘左右，在一片住宅區內，附近走路10分鐘左右有超市和餐館。最噁心的是退房時前台堅持要加收一天的費用，14號21點入住，17號早上5點退房，他要收我四天的費用，通過攜程預訂已經付費三晚，前台説不付第四天的錢就不讓走，還叫了保安。最最噁心的是一個講英語的白人也要退房，結果屁事沒有直接放走。就是這個前台。

房間不錯，距離海邊很近，附近商業也方便。