伊斯坦堡波蒙第希爾頓飯店的評論

住宿方回覆: Dear Lucas6666,Thank you very much for your wonderful and detailed review.We are delighted to hear that you enjoyed your stay and appreciated the quality, cleanliness, and comfort of our hotel, as well as the responsiveness and generosity of our team. It is also great to know that you felt safe and comfortable throughout your visit.Your kind words and recommendation mean a great deal to us. We look forward to welcoming you again soon for another exceptional stay.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Cangyuxiu,Thank you for taking the time to share your detailed feedback.We are pleased to know that you found the room comfortable and especially enjoyed the bathtub for a relaxing experience. At the same time, we are sorry to hear that aspects of your stay, such as delivery times, phone connection, and breakfast service, did not fully meet your expectations.Your comments have been carefully noted and shared with the relevant teams to help us improve our service quality. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again, ensuring a smoother and more enjoyable stay next time.Best Regards, Serpil GuneyGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your thoughtful review.We are delighted to hear that you enjoyed the hotel’s location, the surrounding environment, and the overall experience of your stay. It is also wonderful to know that you appreciated the breakfast and nearby dining options.At the same time, we take note of your comments regarding the distance to the metro station and the breakfast variety. Your insights are very valuable to us and will be shared with the relevant teams for consideration.We truly appreciate your high recommendation and look forward to welcoming you back for another memorable stay.Best Reagrds,Serpil GuneyGeneral Manager

住宿方回覆: Dear vincy277,Thank you very much for your thoughtful review.We are delighted to know that you appreciated the accessibility of transportation, the upkeep of the hotel, and the friendliness of our team. It is also wonderful to hear that you enjoyed the variety and comfort of the breakfast experience.Your kind words, especially noting us as your favorite hotel of the trip, mean a great deal to us. We truly look forward to welcoming you back on your next visit and providing you with another memorable stay.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Aishihaidilaoyue,Thank you for sharing your feedback.We’re delighted to hear that you enjoyed your upgrade and the Executive Lounge access during your stay. It’s always a pleasure to welcome our loyal Diamond members, and we’re glad the experience met your expectations.We look forward to hosting you again soon.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: 親愛的S Anton先生：非常感謝您詳盡周到的評價。我們很高興再次歡迎您入住，並欣喜地得知您對客房的優美景色以及豐盛多樣的早餐讚不絕口。同時，我們也很榮幸得知您對34樓行政酒廊的體驗感到滿意。我們期待您再次光臨伊斯坦堡博蒙蒂希爾頓酒店，為您帶來更多難忘的入住體驗。此致，敬禮！總經理 Serpil Guney

住宿方回覆: Dear Guest,Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed our sauna, gym, and breakfast variety. At the same time, we regret to learn about the inconveniences you experienced regarding the pool policy, outdoor conditions, and in-room amenities. Your comments are truly valuable, and we will review them with our team as we continuously work to improve our services. We hope to have the opportunity to welcome you back to Hilton Istanbul Bomonti for an even better stay.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: 尊敬的 Iurii Oblikov：非常感謝您抽出時間分享如此周到細緻的點評。我們很高興得知您在伊斯坦堡博蒙蒂希爾頓酒店的入住體驗從頭到尾都非常出色。您對我們高水準服務的讚賞，尤其是對前台 Murat 的認可，對我們意義非凡。我們一定會將您的感激之情轉達給他，他很榮幸他的付出讓您擁有如此舒適難忘的住宿體驗。我們也很高興您喜歡寬敞的客房、美麗的景色以及我們豐盛的早餐。您的評論完美地體現了我們致力於為每位賓客提供的體驗。我們很高興您和您的妻子入住我們酒店，我們期待很快再次歡迎您再次光臨，享受另一次非凡的住宿體驗。此致，Serpil Guney 總經理

住宿方回覆: Dear anniefog,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of our rooms, the rich breakfast, and our luxurious lobby. It is also great to know that you found our location convenient and our security measures reassuring. Your intention to book with us again is the greatest compliment, and we look forward to welcoming you back to Hilton Istanbul Bomonti.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your wonderful review.We’re delighted to know that you enjoyed the amazing view and perfect location. Your kind words mean a lot to us, and we look forward to welcoming you back to create even more memorable moments on your next visit.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Guest,Thank you for your thoughtful review.We are pleased to hear that you found the hotel to be of great value, with top-notch facilities and a rich variety at breakfast. Your kind recommendation is greatly appreciated, and we look forward to the pleasure of welcoming you again on your next visit.Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Guest,Thank you for taking the time to share such detailed feedback. We're delighted to hear that you enjoyed your spacious and clean room, the quality of dinner, the variety at breakfast, and the well-equipped gym and pool facilities. It's also great to know our team maintained efficiency even during busy periods—your kind words mean a lot.We understand that transportation can be a concern, especially with luggage, and appreciate your suggestions for future guests. Your comments are valuable to us, and we hope to welcome you back on your next visit to Istanbul!Best Regards,Serpil GuneyGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your wonderful review.We are delighted to hear that you loved your stay, enjoyed the views, appreciated the service, and found the breakfast delicious. Your kind words mean a great deal to us, and we look forward to welcoming you back for another perfect experience.Best Regards,Serpil GuneyGeneral Manager