My partner and my 2 friends chose the holiday inn at Rosenheim as an overnight stop for our road trip across Europe. I enjoy staying at IHG hotels being a Platinum Elite member, as the service is always great and rooms are always comfortable. Hotel is easy to find and parking is confusing, but you just stay in the parking garage. We paid around 6 € for being there for 13 hours. Alot of space and easy to access. During our stay, we had Jenny Medrano, at the front desk, assist us with the issues the hotel was giving us. She was so friendly, helpful, and did so much for us. She was truly the highlight of our stay and I hope IHG hotels rewards her for such excellent customer service. Our room had no Air Conditioning, and it was absolutely brutal trying to sleep. It was one of my worst sleeps at an IHG hotel. Room was quite small, but we had a big shower. The gym was okay. 3 cardio machines and free weights that went to 10kg. There was no water and only 3 towels, but there being a lack of staff members makes sense. The breakfast was mediocre, as it's a limited selection of what you can grab at the buffet. Overall, I was not happy with the my stay at this hotel, besides the good customer service. I won't be visiting this hotel again, unless the owner/hotel manager fixes these issues.
21 評價