「Prime location,Good Service....Very much impressed with the Ground Floor Staff Kumar and Amar....Nice people and will be in our memory for ever...Will Stay again to see those staffs.
Stayed with my wife and she was impressed with their staffs..
Need to concentrate on workmanship in the repair of the room furniture's」
「The staff was outstanding, extremely friendly and they made our stay very special. The whole hotel is very cozy, warm and well maintained. The breakfast was superior. We had a great stay!」
Royal Regency為顧客提供一流的服務和所有必要的設施。住宿內提供免費網絡連接,確保您在住宿期間可即時通信。為了方便入住和離開,您可以在辦理入住前預訂機場接送服務。 住宿為駕車前來的顧客提供停車場。 住宿提供禮賓服務等接待服務,確保為顧客提供舒適的入住體驗。住宿提供票務服務,可以協助預訂門票以及休閒和探險活動。住宿提供溫馨的壁爐,當您坐在壁爐旁時,寒冷的夜晚變得舒適起來。Royal Regency提供洗衣服務,讓您穿著喜歡的服裝,展現您最好的一面。 在悠閒的白天和晚上,客房送餐服務等房內設施可讓您充分享受在客房內的時光。為確保所有顧客的健康,並避免對其他顧客造成任何不便,住宿內全面禁止吸菸。 Royal Regency的每間住宿都經過精心打造和裝飾,為您創造溫馨舒適的氛圍。為了確保您享受愉快的入住體驗,部分客房提供空調或寢具用品,所有客房均以您的舒適度為中心而設計。住宿期間,顧客可以在部分客房享受室內娛樂設施,如室內視訊流媒體、每每日報紙紙或電視。 住宿內的部分客房可提供室內飲料,以滿足您的需要。 Royal Regency特定客房的衛生間提供浴袍、毛巾或吹風機。 Royal Regency為您提供免費早餐,讓您輕鬆開始新的一天。與您的旅伴一起,在住宿內的娛樂區域度過一個有趣的夜晚。在這家住宿,挑剔的顧客還可以使用專門為其準備的烹飪設備。
「I had a fantastic stay at the Royal Regency Hotel in Chennai. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The check-in process was smooth, and I was pleasantly surprised by how clean and well-maintained the room was. The bed was incredibly comfortable, and the amenities provided were top-notch.」
Best in Class! Newly refurbished Smart Rooms stole the limelight. We were offered a very good rate to upgrade to their Club Room.
Residency Towers Chennai will always be my preferred hotel
The hotel is in a wonderful location. All facilities are well maintained and preserved, especially the gym. All services are good. The restaurant on 3rd floor is the most thing that I like in this hotel. I really enjoyed all nights in Holiday Inn Chennai Hotel. Thank you.
My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service