貝尼東溫泉

Fui a pasar los cumpleaños con mi mejor amiga y nos encanto el hotel con unas vista geniales, la limpieza de 10, el personal muy amable, el bufé espectacular súper bien organizado, limpio y nos ofrecía de todo, la piscina me encanto, y una terraza maravillosa☺️ volveremos

Hotel is good and clean in a good location but there's a huge difference between single room and all other room categories and that wasn't mentioned.. The single room is quite small and with window.. Which doesn't match at all with the room rate i've paid.

這是一個非常美麗的酒店,花園和游泳池區域真的很壯觀。游泳池的服務很少,很難得到一杯飲料,也不可能得到任何食物或零食,因爲他們可以利用這一點,這是一個巨大的恥辱。相反,您需要在白天更換游泳池毛巾的費用爲2歐元,我相信這是毫無意義的,只能讓客戶對如此昂貴的酒店卑鄙感到憤怒。游泳池沒有加熱即使加熱的游泳池也沒有感覺加熱。雖然有很多餐館,但他們不是每天都營業的通常只有一兩個餐館營業,所以看起來並不是很好的選擇。食物的質量很差,而且價格過高。在意大利餐館裏,除了米莉·福耶的甜點外,食物很差糕點和演講都很驚人。週末的主要餐廳太擁擠了,因爲沒有足夠的工作人員,甚至不可能喝一壺咖啡。房間本身是最低的,而且有一個小花園。一杯茶也沒有牛奶,這無論如何會改善我的住宿。我想說的是,在成人游泳池(花園右下角)的一個傢伙,他整天工作得很辛苦,把牀、陽傘和毛巾整理好,讓他的顧客滿意他對自己的工作非常認真,真的應該被認可。他週六和週日工作到下午4點左右(那是02/10/22),我會回去,因爲一般的場地和酒店都是賞心悅目的食物,但除非價格大幅降低,否則我會在別處吃飯。不要拖延,但要意識到一些容易修補的錯誤。

優點:乾淨的休養地氛圍的酒店房間,和大海步行5分鐘,時尚的衛生間,免費配套設施(乒乓球,游泳池)可用,包括早餐/晚餐,食物數量很多,很滿足。洗髮水,沐浴露,露台,適合坐在那裏休息 不便之處:與老城鎮有距離(步行20-30分鐘),周圍有很多酒吧播放音樂,所以晚上也很吵,牀上的彈簧感覺很糟糕,所以睡覺很不舒服ㅠ。4星級,但沒有牙膏牙刷等便利設施

Just returned after 6 nights here with friends . We had a pool view room , although there is not a lot of difference in the views for the extra to be honest.its all high rises. Check in was pleasant and quick . We found the reception staff to be helpful and cheerful at all times . In fact I cannot understand previous bad reviews regarding the reception staff. Our room was bright and clean, with fridge and safe ( free unlike other penny pinching hotels that charge) 2 bottles of water complementary. The beds were very comfortable and the housekeeping good and reliable. The showers were nice too. Sadly, the pool bar was never open, so if you wanted a drink you had to go down to the next level to get a drink. Not good and a pain . The bar and reception area is kept spotless by the staff and the bar staff are constantly making sure you are ok for a drink and friendly too. We were booked half board. Breakfast was super and up there with the best . Evening meal was adequate but could get a bit repetitive. Sadly some of the dining room staff were not very nice and banging things down and are obviously not happy. In fact one of the cooks was very abrasive with my brother, who has dementia. ( a course on dementia would be useful here) My brother did mention this to the dining room desk one night on the way out . But we had no feedback.. The entertainment was clearly for elderly Spanish guests ( 90% of the clientele here) which was not for us so we went out most nights . On return at night the hotel is very quiet as they all go to bed after the entertainment at midnight ( quite a few , we noticed were elderly people clearly not residents of the hotel ) However, we were happy with the peace and quiet as this hotel does not attract the younger or the stag and hen dos , which suits us. So, if you are looking for a lively place it wouldn’t be for you . On saying that , it’s central and there are many great bars with decent entertainment all within walking distance. I would definitely recommend for more peaceful oriented people or those in the retirement age bracket.

Right now Im a guest here and I need to share this awful experience I can talk with knowledge. We did visit this hotel every year since the last 5 years and we are absolutly disappointed on this visit: - Food with less quality and variety, personnal on breakfast and dinner not very friendly, looks always angry, if one food ends, no one put more or refill - Maintenance needed in different zones, pool, terraces furnitures to seat at night not in good shape - Part of terra mitica is closed and no one inform you previous your arrive, even callung previous week to check (uninformed reception) - *Terrible organization and management of one big football event guests, around 600 pax filling the hotel, we can't sleep most of the nights of our holidays because the noise and uncontroled groups, kids and teenegers - The quality of room and installations not worth anymore the very high compared to ithers 4 stars of the zone *Just 5 minutes ago happen this (unbelievable) 1. We did call 2 times to reception to ask for control of the noise (11:20 and 11:50) kids was running and screaming 2. Around midnight someone of security knocks our door...to ask WHO was borhering us ??? We cant believe the question...our answer: is not about WHO, but WHY we have all this noise at midnight...this person just say to the kids, if not go to silence, Police coming 😶 3. Reception personnal was so polite useless, they literally said dont know what to do....but tomorrow talk with some boss.... By the way we did warning since yesterday about this, and none apply actions or really listen us on reception. Summary, not recommend this hotel if u want to enjoy your holidays and be relaxed, trusting the hotel CAN manage the situations THEY. accept... Thx for read PD: Last year we coincide with a Salsa dance festival, hotel was full but still enjoyable ...in the last months is clear something change....owner or mgmt, but was a bad change.... on track to loose loyals clients like us

Returned after staying last year. Stayed in a Level Junior Suite AI which included a Nepresso coffee machine, tea/coffee making facilities plus mini bar which we did not use. Note about the mini bar - it's expensive to use and if you ask for it to be cleared, it will cost you an additional (roughly) 3 euros a day for every day it is empty. The Level experience gives a separate lounge where breakfast can be taken, check-in/check-out area and a separate sun bathing area near the pool. The Level Lounge also provides soft drinks, beer and wine throughout the day with branded spirits and tapas served between 5pm and 7pm daily. Snacks are also available throughout the day. The check-in/check-out experience ran very smoothly. Thank you to the staff in the Level Lounge - Carmen, Selena and Javi - on the front desk for their help and advice. Also a thank you to Rosa, Patricia and the other waitresses in the Level Lounge. Lunch and evening meals are buffet. The food is ok, you will always find something to eat and it is quite varied. The breakfast buffet is extensive. At this point, we would mention that on occasions, we did notice small (baby) cockroaches moving around on the floor of the restaurant. Don't think that it was overrun but they were apparent. We spoke to Manuel, Restaurant Supervisor who said that they were aware and were in the process of eradicating them. We also mentioned it to other staff members. Having mentioned the problem, however, we have booked to return twice next year as the hotel is centrally located in a quiet area, not far from the beach and all the other attractions and all the staff we met were friendly. We also met several guests who frequently return to this hotel year after year and lots of times throughout the year. Finally, a special 'thank you' to Begonia for all her help during our stay and look forward to seeing her and the staff next year.