Hotel is good and clean in a good location but there's a huge difference between single room and all other room categories and that wasn't mentioned..
The single room is quite small and with window.. Which doesn't match at all with the room rate i've paid.
Las habitaciones reformadas y con bonitas vistas. Espectacular el servicio del buffet. Los empleados, la comida, la cantidad, la variedad. De verdad nada que envidiar a un 5 estrellas. Totalmente recomendado
訪訪客用戶The food was best we have had in Benidorm.
Had a disabled room which was nice but disappointed disabled people have no access to get in to the pool or up to the top level where most of the sun is in the winter
訪訪客用戶Stayed end of August with my mum and my sister for a few nights. First impressions the hotel is impressive, one of the nicest looking in the area. Location is good, close enough to the beach and ***** without being on top of it.
The grounds and the pools are very nice - however pools are not heated! So even in Aug it was hard to get in!
The buffet restaurant is what you’d expect. Breakfast was good, especially the fresh bacon! Evening meals were a bit repetitive and food was lukewarm. Buffet staff were a mixed bunch. Some happy and friendly… others really don’t want to be there.
Bar staff at pool bar were always friendly. Be warned if you’re not on all inclusive the drinks at the bar are expensive. Around €24 for two vodka and cokes.
If you manage to get a cheap deal… give it a go!
訪訪客用戶Отличное расположение рядом с пляжем и старым городом. Сотрудники вежливые, помогают по всем вопросам. Из минусов проблемы с горячей водой в душе и отсутствие чайника и чая в номере.
SSweepyMade a last minute booking to Santa Faz, my flight was delayed meaning I didn’t arrive until around 1am. The hotel stood awaiting my arrival, very friendly, smooth and quick booking in process.
The rooms are simple but clean, comfortable and ideal for a place for travelling.
Of course, it’s not a 5* hotel, so don’t expect luxury, but as the cheaper hotels go, it was comfy, clean and did what was expected!