正在查找Exxon / Brother's Food Mart附近的飯店嗎?先看看實際住過的旅客怎麼說。

為您推薦哈維的飯店

探索我們在Exxon / Brother's Food Mart附近的熱門飯店

包含早餐

舒適套房飯店-哈維-新奧爾良西
3.5/555 評價

舒適套房飯店-哈維-新奧爾良西

哈維|距離Exxon / Brother's Food Mart1.61km
Hi, if I could give 0 stars, I would. On October 21, 2022, I arrived at this hotel a little after midnight from Birmingham, Al ( 5 hour drive). I looked online and saw where it had pretty good reviews. The plan was to come to New Orleans a day early so we wouldn’t have to rush to catch the cruise ship the next morning. Once I arrived, I obtained my room key and my mother in law rented a room as well. When I went to my room( room 106), it smelled like mold, the curtains were severely stained and the front door was already open and would not lock. I went to the front desk to report this and was told by the clerk that she would try to get maintenance to secure my door. The clerk called and called and maintenance never answered. I couldn’t put my items in the room and leave because we didn’t want our property stolen. I went to my mother in laws room ( room 310) and there were roaches that were still alive on her walls, as well as, dirty curtains and a moldy smell. Her sheets were also dirty. At this point, it’s time to speak with a manager. We both went back to the front desk to ask for a manager. The clerk stated all other rooms at the hotel were booked and stated the manager was out of town but she would call him. Once she got the manager on the phone, he told her to tell us he would comp both rooms 50% or we could go somewhere else. At 1am, there was nowhere else to go and we had both just spent $234.00 each on a room here so we decided to wait it out. We went back upstairs to talk to my wife and father in law when suddenly we began to hear a couple yelling at each other and physically fighting in the hallway. It appeared the male involved assaulted the female and she spit in his face. Nevertheless, it was a horrible night. The front desk clerk came upstairs and escorted both of them out of the hotel. The next morning when it was time to check out, there was an entire wedding party in front of us filing a complaint about the conditions of their rooms as well. The front desk clerk tried to call the manager to see how to process the 50% off rooms and he never would answer. We proceeded to leave because we had to board a cruise ship and once we got on the boat, we received a call from the front desk stating she got in touch with the manager and he had no recollection of saying he would comp our rooms 50% and there was nothing that would be done. We were absolutely furious! I ended up having to file a complaint with corporate and they agreed to send me a check for half of my money back (which hasn’t arrived yet). Beware of the deceptive photos online. I would not want anyone to experience what we went though. This is the first hotel in our life where we’ve had to sleep fully dressed because of the filth inside.

尋找更多飯店

瀏覽用戶對哈維飯店的評價

正在尋找Exxon / Brother's Food Mart附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
西岸貝斯特韋斯特優質飯店
4.1/5101 評價
The hotel is clean and the location is easily accessed off main roads. The patience and thoroughness of the front desk reflected experience and sincere caring. When a faulty security door lock and in-room coffee machine needed servicing, both were attended to promptly and their repair exceeded expectations. The breakfast included beignets, which reflected quintessential New Orleans!
哈維希爾頓惠庭套房飯店
4.4/547 評價
經過長途駕駛的第一晚,我們入住(凌晨4點)很晚。前台的Jada非常熱情友好,對我們很包容。房間乾淨舒適,大堂和健身房爲我們提供了一個工作和完成工作的好地方。我們沒有在員工身上獲得每個人的名字,但我們與之互動的每個人都對我們如此友善和樂於助人。可能是我們住過的(很多)最好的酒店之一!10/10會再次入住的。
哈維 - 馬雷羅智選假日飯店
4.4/579 評價
我住的是這家9月18-21,2019 room 225。入住順利。房間很大,相當更新,只是燈光有點暗。微波爐/冰箱。早餐很愉快,選擇得體。幾個吃飯的店離得很近。關於以下女士及其專業性我無法說得夠多的...Dionca,Kim,Keyoko,Priscilla,Kayla。非常愉快的人,而且還有很多,但我沒有其他的名字。我會再次住在這裏,並推薦這家酒店。
新奧爾良新興都市娛樂場及飯店
4/5103 評價
我什至无法办理登机手续,因为在从德克萨斯州去那里的路上遇到了交通堵塞。我很沮丧。我要去看看我丈夫,他过去 3 个月一直在那里工作。
新奧爾良西岸紅頂飯店
2.4/5101 評價
這是一次很好的體驗。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
舒適套房飯店-哈維-新奧爾良西
3.5/555 評價
Hi, if I could give 0 stars, I would. On October 21, 2022, I arrived at this hotel a little after midnight from Birmingham, Al ( 5 hour drive). I looked online and saw where it had pretty good reviews. The plan was to come to New Orleans a day early so we wouldn’t have to rush to catch the cruise ship the next morning. Once I arrived, I obtained my room key and my mother in law rented a room as well. When I went to my room( room 106), it smelled like mold, the curtains were severely stained and the front door was already open and would not lock. I went to the front desk to report this and was told by the clerk that she would try to get maintenance to secure my door. The clerk called and called and maintenance never answered. I couldn’t put my items in the room and leave because we didn’t want our property stolen. I went to my mother in laws room ( room 310) and there were roaches that were still alive on her walls, as well as, dirty curtains and a moldy smell. Her sheets were also dirty. At this point, it’s time to speak with a manager. We both went back to the front desk to ask for a manager. The clerk stated all other rooms at the hotel were booked and stated the manager was out of town but she would call him. Once she got the manager on the phone, he told her to tell us he would comp both rooms 50% or we could go somewhere else. At 1am, there was nowhere else to go and we had both just spent $234.00 each on a room here so we decided to wait it out. We went back upstairs to talk to my wife and father in law when suddenly we began to hear a couple yelling at each other and physically fighting in the hallway. It appeared the male involved assaulted the female and she spit in his face. Nevertheless, it was a horrible night. The front desk clerk came upstairs and escorted both of them out of the hotel. The next morning when it was time to check out, there was an entire wedding party in front of us filing a complaint about the conditions of their rooms as well. The front desk clerk tried to call the manager to see how to process the 50% off rooms and he never would answer. We proceeded to leave because we had to board a cruise ship and once we got on the boat, we received a call from the front desk stating she got in touch with the manager and he had no recollection of saying he would comp our rooms 50% and there was nothing that would be done. We were absolutely furious! I ended up having to file a complaint with corporate and they agreed to send me a check for half of my money back (which hasn’t arrived yet). Beware of the deceptive photos online. I would not want anyone to experience what we went though. This is the first hotel in our life where we’ve had to sleep fully dressed because of the filth inside.

常見問題

  • 我該如何在 Trip.com 上預訂飯店?

    在 Trip.com 上預訂飯店,只要在頁面上輸入目的地、出遊日期和旅客人數即可。接著瀏覽有空房的飯店,再選取您想預訂的飯店。依系統提示來輸入您的付款資訊並完成預訂。

  • 如何在 Trip.com 找到飯店優惠?

    Trip.com 提供多種方式,讓您輕鬆找出價格實惠的飯店。您可以設定自己偏好的價格範圍,即可篩選並縮小飯店搜尋結果;或是依照價格來排序飯店,先查看最便宜的選項。

  • 我能在 Trip.com 何處找到飯店優惠?

    Trip.com 全年提供多樣的飯店折扣及優惠活動。您可以在我們的優惠頁面輕鬆找到這些特殊折扣。此外,如果您是我們忠誠度計畫的會員,只要登入自己的帳號就能在飯店列表頁面上找到獨家折扣。

  • 如何獲得更低的飯店房價?

    有時候趁平日預訂飯店比較便宜,不過還是要看淡、旺季。

  • Trip.com 上有幾間飯店?

    在 Trip.com 有超過 230 個國家或地區的 5,000,000 多家飯店。還沒想到要預訂哪家飯店?瀏覽我們的網站就知道!

  • 我能取消或更改 Trip.com 上預訂的飯店嗎?

    這取決於飯店政策及取消日期。請到相關飯店頁面查看政策部分。若要取消或變更預訂,請先登入您的 Trip.com 帳號、找到「所有訂單」,再依照說明完成即可。

  • 我該如何聯繫 Trip.com 客服?

    您可以前往 Trip.com 的「顧客服務中心」,聯繫 Trip.com 的 24 小時全年無休客服,再提交申請即可。根據您所在位置,也可以透過電話或聊天服務來聯繫客服人員。