新奧爾良西岸紅頂飯店(Red Roof Inn New Orleans - Westbank)

It was a alright experience……………………………………………………………………..

No se le puede llamar Hotel

Is a motel the room was not been worked on in some time the staff is friendly but the conditions they have to work are not the best even for them room smell like cigarets and they didn't had sheds to swap the ones my room had it work for what i needed but not my first option to return too hope they can improve cause their area has potential to be better

Room was not cleaned , sheets were dirty , towels had stains ... and something was taken from me and when confront , person acted clueless right before returning my item

The sheets were very dirty and the bathroom as well but the worst thing was the service the phone was off the line and I had to call from my phone to make a report and housekeeping didn’t come until it was time for me to leave.

Room heater did not work even after they change me to a different room, so I bought a potable heater from Walmart. Room had a smell, so I had to get air fresheners. My room key kept needing to get reset every time I returned, I would be locked out and have to go to the front desk to fix it. The cost was good but you get what you pay for. I secured the room with my card but they required for me to pay in cash when I checked in. So, I have to withdraw cash from the ATM in the lobby, which charged me a fee.

The property is not maintained to even the mimimum hygenic conditions. The rooms smell bad. They have not been cleaned for a while. The doors safety chains are non existent. We could not stand the room even for few minutes. Changed four rooms without any luck. Booked another hotel and moved immediately.

It looked like the room was not cleaned, the mirror had smudges all over it, the bathroom door knob was broken off.

Woke up to a man with a clipboard standing over my bed telling my partner that we werent allowed to stay there because we didnt have a reservation. This was after we confirmed our reservation and paid for it the night before. I asked the front desk about it and he obviously was unconcerned with it, was extremely patronizing and offered a BIG discount for the next stay which we never even received. Towels , bathroom, microwave, fridge, and floors were all dirty upon arrival. They knocked on the door 10 minutes before checkout to kick us out. Worst experience of my life.