Tho Nhuom M村飯店的評論

住宿方回覆: 親愛的賓客，非常感謝您分享如此精彩的點評，並感謝您首次造訪河內時選擇入住 M Village Tho Nhuom！我們很高興得知您的入住體驗超乎預期，您覺得我們飯店乾淨、寧靜、舒適且交通便利。聽到您對我們團隊的細心和熱情服務的讚賞，我們倍感欣慰。您的認可對我們意義重大——它激勵整個團隊繼續為每位賓客提供真誠的款待和難忘的體驗。我們很高興您享受了此次入住體驗並給予我們 10/10 的滿分評價。我們期待您下次到河內時再次入住 M Village Tho Nhuom！此致，M Village 客服。

住宿方回覆: Dear Valued Guest,Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our central location, just a short walk from the cathedral and close to Hoàn Kiếm Lake, while still benefiting from the quiet surroundings.We are pleased that our team was able to assist in keeping your sun hat safe, and that you appreciated the simplicity and quality of our breakfast. Your kind words about our attentive service truly mean a lot to us.It is wonderful to know that you would consider staying with us again. We look forward to welcoming you back to M Village for another comfortable and enjoyable stay.Best regards,Customer Service M Village.

住宿方回覆: Dear our valued guest, Thank you very much for taking the time to share such a thoughtful and detailed review of your stay with us. We’re delighted to know that you enjoyed our convenient location, friendly service, and helpful amenities like the self-service laundry. It’s wonderful to hear that our team’s communication and restaurant recommendations helped make your visit more enjoyable.At the same time, we truly appreciate your comments regarding the stairs and luggage assistance. We understand how this could be inconvenient for guests with heavier bags, and your feedback has been shared with our management team to explore possible solutions for improving accessibility and comfort.Your travel tips for enjoying local Hanoi cuisine are also lovely to read — we’re sure future guests will appreciate your insight!Once again, thank you for staying with us and for your kind recognition of our staff’s efforts. We hope to have the pleasure of welcoming you back to Hanoi soon.Best regards,Customer Service M Village.

住宿方回覆: 親愛的賓客，感謝您與我們分享您近期的入住體驗。我們很高興得知您認為我們位置便利、房間整潔。同時，對於您在預訂和與前台互動時遇到的問題，我們深感抱歉。我們理解在這種不可預見的情況下無法調整預訂是多麼令人沮喪，更難過的是，我們未能認真傾聽您的意見，未能給予您應有的禮貌對待。對於由此造成的不便和失望，我們深表歉意。您的意見已告知我們的管理團隊，我們將認真對待，以確保更好的溝通，更體貼地處理客人的情況，並提高服務的一致性。我們非常重視您的回饋，因為它有助於我們改善服務。如果您再次選擇入住我們飯店，我們將竭盡全力為您提供更順暢、更溫馨的體驗。此致，M Village 客戶服務。

住宿方回覆: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.

住宿方回覆: M Village 向您致上最誠摯的問候。感謝您光臨 M Village。收到您如此美好的評價，我們倍感榮幸。您的回饋真的讓我們心情愉悅！我們希望很快能再次歡迎您入住我們的酒店。祝您擁有美好的一天！此致，M Village 客服。

住宿方回覆: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.

住宿方回覆: M Village 向您致上最誠摯的問候。感謝您光臨 M Village。收到您如此美好的評價，我們倍感榮幸。您的回饋真的讓我們心情愉悅！我們希望很快能再次歡迎您入住我們的酒店。祝您擁有美好的一天！此致，M Village 客服。

住宿方回覆: Dear our valued guest, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet expectations. Your comments regarding room size, breakfast, and service are very valuable to us and have been noted for improvement.At M Village, we strive to create a welcoming and comfortable environment for all of our guests. We will review our breakfast offering and service training to ensure a better experience going forward.We truly appreciate your input and hope to have the chance to welcome you again in the future for a more satisfying stay.Best regards,Customer Service M Village.

住宿方回覆: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!. We hope to have an opportunity to welcome you back to our property soon. Have a great day! Best regards,Customer Service M Village.

住宿方回覆: 尊敬的客人，感謝您與我們分享您的美好體驗。我們很高興得知您在M Village度過了一段愉快的時光。感謝您抽出寶貴的時間分享您的評價。我們真心希望下次能有更多機會為您打造更美好的體驗。非常感謝！此致，M Village客服。

住宿方回覆: 親愛的客人，感謝您近期選擇入住M Village，並向我們分享了您的真誠回饋。我們非常感謝您的回饋，並將與您聯繫，認真研究您提出的問題。我們期待很快再次歡迎您入住。祝您擁有美好的一天！ 🧡此致，M Village客服。

住宿方回覆: Warmest greetings from M Village. Thank you for visiting M Village. What a pleasure it is to get such kind words from you. Your feedback truly brightens our day!.We hope to have an opportunity to welcome you back to our property soon. Have a great day!Best regards,Customer Service M Village.

住宿方回覆: M Village 向您致上最誠摯的問候。感謝您光臨 M Village。收到您如此美好的評價，我們倍感榮幸。您的回饋真的讓我們心情愉悅！我們希望很快能再次歡迎您入住我們的酒店。祝您擁有美好的一天！此致，M Village 客服。