河內鄰近Bambou Silk Tailors的飯店

在飯當天,我的姐姐們去了酒店住了3晚,雖然酒店有點小,但是這裏的工作人員非常好。我被一位叫Van Toan的鈴聲朋友介紹給我的餐廳,餐館和旅遊景點。她非常熱情,客人也一樣,謝謝阿菲拉酒店給我們一個愉快的假期!見面!!

We stayed in this excellent hotel for three nights as part of our tour of Vietnam and can't praise it enough. Situated close to the old town and 'must see sights', the best thing about this hotel are the amazing staff; customer service is second to none. We had an executive room which includes access to the executive lounge (the Level) providing soft drinks, tea and coffee throughout the day, cakes/savouries for the two hour teatime and substantial, Vietnamese style food, wine and beer in the two hour evening period. This was well worth it to relax in this quiet space after a days sightseeing. Special shout out to Nguyen Thanh Tu who was delightful and super helpful, as well as the gentleman who served us in the Level. Highly recommended.

位置很好房間很小但是很乾淨 快破不怎麼好 位置好購物

The hotel is really nice. Great staff and the room is fine. Not huge but they provide water and the bathroom is clean. They offered to store bags for us as we were going to stay on a boat for 1 night in between. Breakfast was very average but fine if you are happy to embrace the culture. Optimal location as its right around the corner from the lake and busy parts.

地理位置很方便，樓下也有法棍，河粉和雞蛋咖啡店（雖然沒那麼網紅，但也是幾十年老店–附圖）往東可以步行到三十六街，環劍湖，往西可以步行到美術館文廟和升龍皇城。 酒店設施稍微老舊了些，沒有瓶裝水（給一個桶裝在廚房），一樓門房還是很熱情的，會打招呼，搬行李和主動開門。

We spent 4 nights at the Zephyr Suites and thoroughly enjoyed our stay there for a number of reasons. We were given a free upgrade to a lovely spacious room on the 7th floor with large windows looking out onto the street and the lake. The bathroom had a wonderful shower stall and excellent facilities. The room was large, beautifully furnished and had an excellent writing desk with adequate outlets for all our devices. The WiFi in the room was excellent- fast and efficient. The beds were super comfortable with wonderful pillows and duvet- they made going to bed a real pleasure. The air-con was super efficient and cooled the room beautifully in a few minutes. My only negative about the room would be the lack of storage space for clothes- virtually no drawers and very limited hanging space and hangers- it made life for two people a bit difficult as it was impossible to unpack and put our clothes anywhere in the storage area. Whoever designed this storage space really needs to travel more and see what travellers need when they unpack. We were very impressed with the buffet breakfast at the Zephyr. There was a very good selection of different sorts of dishes and we particularly enjoyed the egg dishes prepared at the egg station. What impressed me most was the selection of breads available. I had what was possibly the best baguette I have ever eaten in Asia at the Zephyr, and the bread rolls, croissants, pains au chocolat and danish pastries were delicious. So well done Zephyr on your selection of breads and baked goods! The only other thing that would improve the breakfast would be a coffee machine where guests could get their own coffee/lattes/cappuccinos rather than the usual coffee and tea pots that sit out where the drinks are inevitably cold. The staff at the hotel were good on the whole. There were two delightful young ladies at the reception desk who were particularly friendly and helpful but unfortunately I did not get their names as the name badges they wear are so small it's impossible to see what is written on them. The men at the front desk were not nearly as friendly or as helpful as the ladies, and the hotel might consider giving the gentlemen a course in learning how to smile and be pleasant to guests. You would think that people who go into the hospitality industry would have open, friendly personalities and like the interaction with guests, but the men working at Zephyr didn't seem to have these qualities. A smile goes a long way! The transport we arranged from the hotel was excellent. We had two drivers and they were both good, in particular the young man who picked us up and dropped us at the airport during our stay. On our last overnight at the Zephyr Suites, we asked for a wake-up call at 4 a.m. as we needed to leave the hotel by 5 o'clock. Unfortunately the young man who was on duty obviously forgot and we got the call at 4.45 a.m. We had asked the front desk if we could have a packed breakfast to take

Pros: Nice and clean. Cons: No safe or breakfast. Stayed Nov-2022 for 1 night with breakfast. Booked hotel Vertis but a large group were checking out late so Jenny the receptionist took me to this upgrade sister-hotel on the same street. 2-rooms per floor. Lift but no safe. Kettles, cups, tea and coffee. Bathroom separated with glass wall, however was wallpapered over for modesty reasons. Hotel does not do breakfast but I was allowed to go to my original hotel Vertis for breakfast.

I did a quick research on T.A of the most convenient, high rated and affordable stay in Hanoi, and this place popped up. I trust (for the most part) the reviews on trip advisor before booking a place. This place worked out just fine. They were very responsive via email, sent a welcome message and asked if they can be of any additional service before arrival. Very professional, in my opinion. Upon arrival, the check in was pretty streamlined. They offered a selection of attractions, but were not at all pushy. Everything was explained well. My room was basic, but clean. AC was super cold. No elevator, but this is a hostel. I wasn’t expecting luxury. The bed was much more firmer for my liking, but again, this isn’t the Hilton. Great value for your money, in the heart of Hanoi. Everything seemed in line with the price I paid for the lodging. I decided to take them up on booking a trip to the Ha Giang loop for 3 days. There was some communication breakdown regarding my expectations upon my arrival in Ha Giang, but they took care of the problem without any hassle. Thumbs up. Things always happen, you can’t avoid that, so it’s really how the issue gets resolved that matters. Thank you for that. Also, the entire staff was top notch pleasant to deal with. I don’t remember all the names, but the one that I do ( i apologize for that) is Linh. Thank you again for a memorable stay.

I am surprised that a few guests have left bad reviews about this great in January and February . Our experience was nothing like that. We came here by accident. My wife, daughter and I booked two rooms at Beryl Signature hotel nearby through Booking .com. However when we reached the hotel tired and sleepy the receptionist told us that they had a problem. They claimed that our rooms had a terrible smell so they decided to move us to their sister hotel with an upgrade. The receptionists were very apologetic and took us to the Palace Hotel which was round the corner. However, we sensed that they were not telling the truth. What must actually have happened was that they had double booked our rooms and they were given to somebody else. The booking company told us that they were very unprofessional to do so Anyway, it was a blessing in disguise because Bryl Palace was much bigger. By nature most buildings in Hanoi are very narrow so hotel rooms tend to be small. But Beryl Palace rooms were the best spacious rooms we have stayed in during our ten day tour of Vietnam The location of this place was superb and gave us time to visit the local shops and restaurants. The war museum and the Lenin stature were within walking distance and we enjoyed the short walk there the second day The two receptionists were welcoming and friendly. The staff are genuinely warm and attentive. Our two rooms had all the facilities we see in a four-star hotel in the UK. The rooms and toilets were very clean. What’s more, there was a knee-height wooden stand in every room for you to put your luggage on so you did not have to bend to picky stuff out of it. The volume of traffic in the area provides a continuous noise but you don’t hear when you are in your room . The breakfast area was small but when we went down there were no queues. They cooked breakfast for us quickly. There was enough variety for vegetarians like me and my daughter From the bell boy to the manager all were very courteous and extremely helpful. The reception and the lobby area were spotless. The best service was the Travel desk. They helped us in arranging transfers, excursions, and daily info on local delicacies and places to go to see Hano who helped us plan a few jeep tours.The travel desk was also fast in responding to queries. They booked our taxi to the airport and the driver was on time. They had a quick check-out as we were in a hurry and sent us off with a bow and acheery wave All in all, I would say out of four hotels we stayed in during our tour this was the best one with spacious rooms. Friendly staff, nice food, and brilliant travel desk. I highly recommend you stay here when you visit Hanoi.

1.酒店還不錯，適合旅遊和出差。 2.距離景點也不是很遠，但是附近沒啥便利店，距離比較遠。買水果的地方距離也比較遠。門口水果店的水果太貴了，別問我怎麼知道的。😂😂 3.周邊吃飯比較單一，到處都是河粉，但是味道不是特好好吃，但是可以定外賣。 以下圖片的食物，味道還不錯。