內薩洞飯店的評論

1. 酒店訂單存在問題。我們在攜程訂了兩間，結果到店後，衹有一間。被迫無奈衹能週轉到其他酒店，到後半夜才能入睡。最後入住的酒店，味道很大，都是塵土味，應該沒有人維護。 2. 酒店老闆態度不行，沒有認真的服務。我們5.1訂了熱氣球。因為風大取消。希望延期到5.2，酒店老闆沒有幫我們重新預訂，也沒有及時更新是否可以飛。導致我們5.2錯過熱氣球。這裏提醒小夥伴，如果熱氣球沒有空位，租敞篷跑車去追日出也是極好的體驗。如果酒店老闆及時通知我們沒有空位，我們還可以安排其他活動。結果都錯過了。差評！！！

很差的酒店

露台的景色非常好。 早上我留下來看氣球，這樣我的目的就達成了。 飯店內部是一個山洞，所以聞起來有點灰塵的味道。 電視壞了，樓梯扶手也壞了，有點擔心安全。 價格較低，在可以接受的範圍內。 有鋪地毯的拍照點，推薦這裡。 城市裡類似的設施相當昂貴。

位置 - 實際上不是洞穴，只是石頭。然而，我們的 204 號房間（位於餐廳頂部）相當大，實際上可以輕鬆容納 6 人，儘管只有 1 張加大雙人床和 1 張單人床。 服務 - 巴基斯坦經理提供美味的食物，新鮮製作的早餐。 清潔度——房間裡到處都是灰塵，看起來有點破舊。如果您希望他們打掃您的房間或補充毛巾/其他設施，您需要告訴經理。 便利設施－他們提供牙刷、絲瓜絡、沐浴露。

漂亮的屋頂

早餐煎蛋捲很好吃。住3樓就可以了。晚上睡覺很冷，因為房間潮濕，電暖器壞了。

The staff at this hotel are extremely rude and disrespectful. Prior to our arrival, we arranged for the hotel transportation to pick us up from the airport. When we arrived, we waited outside of the airport for over an hour, only to find out that the driver left us. When we called the hotel to figure out what was going on, they said it was our fault that we missed the ride and refused to re arrange transportation for us. We ended up over paying for a taxi to take us to the hotel. When we arrived at the hotel, we were met by an extremely rude staff person who was hostile with us from the beginning of our encounter with him. We expressed our disappointment with the airport pick up and instead of apologizing to us, he blamed us and told us there was no longer any rooms available at the hotel for us, despite him attempting to check us in. He began yelling and berating us in front of other customers. We felt extremely uncomfortable and no longer safe staying there, so we left and contacted Agoda (the company we booked through) to help us book a different hotel. They said there was nothing they could do on our end because the hotel refused to cancel our reservation, which made absolutely no sense because we were told by the staff person that there was no room for us. We told Agoda to go ahead and just cancel it and that we would book another hotel ourselves, which we did. Now, three days later, we received a notification from our bank that Nessa Cave Hotel charged us when we never even stayed there. This is the most horrific experience I have ever had at any hotel. I would not recommend that anyone stay there.

這家旅館和我們買的網站完全不一樣，我們買的是110平方米的房間，不是35平方米，維護得很差，很髒，我們在入口處等了1個小時，我們的朋友等了1.5個小時，早餐太糟了，我覺得起司是根據入住人數切的，茶已經在一台茶機裡了，喝完之後連水都喝不了……黃瓜西紅柿死了，蒼蠅在上面飛，就像昨天剩下的一樣。睡覺時沒有發出任何聲音。

Nessa Cave is run by a bunch of frauds. They take overbooking on websites and tell the people that it's the websites fault. We had booked prior, when we reached at 11am..we are told that there are no rooms and even so that a family suite never existed in out hotel(as shown online). We were a family of seven with 2 small children and 2 old people. They sent us 2 different hotels Olenda and Helike caves at 1 am with dirty bathrooms and no acs or fans. None of us could sleep. Due to change of location last minute we had so mu ch trouble with the hot air balloon company and we missed those also. our entire Cappadocia experiencewas pathetic and we lost a lot of money on air tickets and travel. these frauds do this as a regular practice and are BLACKLISTED ON *********** and we have reported against them on Agoda as well.

拉姆德太棒了！祂為我們提供了優惠的價格，並在我們需要時給予我們很好的照顧。我正在拍婚紗照，他和女工作人員也非常樂於助人。露台很棒，但鋪有地毯的房間更棒。無需為商業地毯店支付額外費用，因為這裡是免費的！如果需要，Rahmed 還可以幫助預訂拍照和接駁車服務。房間很乾淨，但浴室可能有​​一些通風問題（確保關上浴室門）。除此之外，這個地方非常漂亮而且物超所值！強烈推薦！

我見過的最貼心的工作人員首先，有一點我想提一下，如果你想有一種拜訪家人和朋友的感覺，你一定應該選擇這家酒店。家庭假期只能是這樣美好而美好的品質才能過得去，最大的功勞是我的兄弟Rahmetullah，他對我非常照顧，給了我一個難忘的經歷。房間乾淨整潔，早餐很棒，用心一流，退房當天酒店就送上門了，還能要求什麼因為，特別是為了見我們的朋友，見我們的兄弟，我會制定計劃並定期去，謝謝你所做的一切，兄弟，我很高興我們認識你。

Nessa Cave 真是一家很棒的酒店，我們在那裡度過了一段美妙的時光，出色的主人 Rehmet 提供了非常周到的服務。我和我的妻子強烈推薦這家酒店。卡帕多西亞是一個遊覽的好地方，有很多短途旅行和熱氣球飛行。

酒店有非常地道的房間和友好的工作人員，他們幫助短途旅行，酒店有自己的旅行社qxtravel - 氣球飛行，汽車租賃都是通過酒店老闆Michael拍攝的，酒店有機會使用它進行美麗的照片拍攝一間鋪有地毯的房間和道具衣服。飯店的頂樓有一個舒適的觀景露台，照片就是在那裡拍的。飯店的早餐還是比較豐盛的。飯店可應要求提供接駁車服務。我們再回到那裡吧！

"Nessa Cave Hotel: A Pleasant Surprise Amidst Scenic Surroundings" Our recent stay at Nessa Cave Hotel from June 22nd to June 24th, 2023 exceeded our expectations in many ways. Despite initial apprehensions fueled by negative Google reviews, we were pleasantly surprised by the overall experience we had during our stay. Booking two rooms for our group of four adults and two children, we were relieved to find that the rooms were clean and matched the images provided on the website. The in-room amenities, including a kettle, fridge, toiletries, and a hairdryer, added convenience to our stay and ensured our comfort throughout. Upon our late-night arrival at around 10 pm, Noman warmly welcomed us and took great care in facilitating a smooth check-in process. He provided us with all the necessary information about the property, ensuring that we felt well-informed and at ease. Nessa Cave Hotel, although small with only nine rooms, boasts a charming terrace area. One of the highlights of our stay was waking up to the enchanting sight of hot air balloons gliding gracefully above the hotel in the morning. Capturing some fantastic pictures added an extra touch of magic to our experience. We greatly appreciated the owner's flexibility and helpfulness when we needed to make last-minute changes to our booking. Their willingness to accommodate our rescheduling needs demonstrated a high level of customer service and ensured a hassle-free experience for us. In terms of dining options, we were pleased to discover a variety of restaurants, including an Indian restaurant, within walking distance of the hotel. This made it convenient for us to explore different culinary delights without venturing too far. While the rooms lacked air conditioning or fans, we were fortunate that the weather during our stay was pleasant, alleviating any concerns about the absence of cooling amenities. Breakfast, which was included in our stay, provided us with vegetarian options such as breads, cheese, fresh fruits, tea, coffee, juices, and cornflakes. Although the selection may not have been extensive, it was sufficient to satisfy our needs and start the day on a satisfactory note. In conclusion, our experience at Nessa Cave Hotel was far better than we anticipated, considering the negative reviews we came across prior to our stay. The cleanliness of the rooms, the attentive service provided by Noman, the picturesque hot air balloon views, and the proximity to various dining options made our stay a pleasant one. We would certainly recommend Nessa Cave Hotel to others seeking a comfortable and enjoyable stay amidst the scenic surroundings. Don't let the negative Google reviews deter you; our experience proved them wrong.