巴塞羅開羅金字塔的評論

住宿方回覆: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您在巴塞羅開羅金字塔酒店的體驗總體上是積極的。儘管您提到泳池的温度感覺有些偏低，我們理解這可能影響了您的舒適度。此外，您提到的外部環境並非完美，我們感到遺憾。我們希望能夠提供一個整體上令人愉悦的環境。我們很高興得知您對健身房的設施感到滿意，我們的健身房備有靜態自行車、橢圓訓練機和啞鈴及力量訓練區域。同時，您對酒店的衞生狀況和內部環境給予了積極的評價，這對我們來説是極大的鼓舞。我們的服務團隊也很高興得知您對我們的服務表示滿意，我們始終致力於為賓客提供高標準的服務體驗。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Hotel Management .

住宿方回覆: Dear Samir,Thank you for your review.We are thrilled to hear about the aspects of your stay that brought you joy. We regret to hear about the difficulties you encountered with the room facilities and the level of attentiveness from our team. While we pride ourselves on our attentive service, it seems we fell short of our high standards during your visit. Please accept our sincere apologies for any inconvenience these issues may have caused. We are also sorry that the solutions provided during the stay were not satisfactory. We are pleased that you found the price to be good and appreciated our new establishment. Nonetheless, it is wonderful to know that you were able to enjoy the stunning views of the Nile, our rooftop dining experience, and the dedicated service our staff aims to provide. Finally, we are delighted to hear that our breakfast offering was a highlight of your stay.We hope to welcome you again in the future. Best regards,Hotel Management .