我們和 Fram 在這家酒店住了一個星期!一切都很順利。飯店乾淨舒適!廚師為我們調製了美味的菜餚,當然是我吃過的最好吃的湯!早餐很豐富!儘管有健康限制,我們還是可以吃外賣直到晚上 8 點!水上運動中心非常適合成人和兒童!工作人員很令人愉快。房間很大,2天打掃一次,每天都要問要不要!不要猶豫,住在那裡,這是度假村的絕佳地點!
原文以 Google 翻譯
423brigittel
入住於 2024 年 1 月
家庭出遊
4.0/10
發布於 2024 年 2 月 13 日
我們在 Fram 住了一個星期(四星級 framissima 住宿!!!)我們三個成年人住在同一個房間。他們答應給我們一間高級房。我們和那裡的人住在同一個房間,兩個人住在一起。第三個人必須睡在一張放有床墊的沙發上。沒有地方放冬天的衣服。一張可供三人使用的椅子。食物、湯和生蔬菜都很糟糕(總是一樣的)。午餐時間沒有熱食。甜點不提供水果或乳製品。午餐和晚餐只吃慕斯!!!客廳太小,無法容納所有人。對於四星級的住宿來說,這是非常令人失望的,而且價格過高。和我們住在一起的人不得不經常去周圍的餐廳才能吃得飽。我不推薦這家酒店!
très bon hôtel, bien situé dans Saariselka, beaucoup d'activités disponibles à l'hôtel à travers FRAM, belle piscine, saunas à disposition. chambres spacieuses et bien équipées. pas beaucoup de variétés au buffet durant la période hivernale, mais de qualité.
翻譯
住宿方回覆: Dear Fred_B_Travel! Many sincere thanks for your kind review and recommendation to undefined. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Kind regards, Saariselkä Resort
訪客用戶
入住於 2023 年 12 月
夫妻/情侶出遊
2.0/10
發布於 2023 年 12 月 31 日
We arrived this afternoon around 4pm after an overnight train journey from Helsinki and a 4 hour train ride from Rovaniemi. We checked in and were given our keys and a map of the resort. We were not offered any assistance to get our 4 suitcases to our room so off we went and dragged our luggage through the snow for over 45 minutes searching for our cabin. We then returned to reception to ask for help but all we got was a new map and told good luck! We tried once again….temperature was 15 below zero!!! After another fruitless 45 minutes trudging through the snow we returned to reception where they grudgingly sent for a maintenance guy to show us to the cabin. My husband is 70 and I am 66 and our feet were frozen and we were feeling wuite unwell. A terrible experience!!!!
翻譯
訪客用戶
入住於 2023 年 11 月
家庭出遊
10.0/10
超棒
發布於 2023 年 12 月 28 日
We stayed over Christmas 2023 and had 2 rooms. They were old and slightly tired but we only needed them for sleeping! It looks like there is a programme to refurbish rooms, which had not made it to our end yet. Beds looked like they would be awful, but were actually really comfy & we all slept well. Walls are a little thin so maybe take ear plugs if you’re a light sleeper. The food was copious in the buffets, lots of British favourites for breakfast - bacon, scrambled eggs, beans, toast, cereal etc alongside some more continental options cold meats, cheese, roasted veg etc all very tasty! Dinner always had an option of sausages, chicken nuggets and chips for the fussier eaters amongst us. Alongside some really tasty grown up options. The pool has really weird opening times 1400-2030 so on a busy schedule it’s hard to fit a swim in. But we managed one and the kids loved it. Be prepared that the rules for the sauna are to be naked (towels allowed) but no swimwear. The hotel on the whole was warm and welcoming after a long day in the snow. There are little drying cupboards in the bathroom for gloves, towels etc. Hair dryer is provided. There is a small shop within reception selling snacks, drinks & a few souvenirs it’s open 24/7 which was handy.
翻譯
訪客用戶
入住於 2023 年 11 月
其他
10.0/10
超棒
發布於 2023 年 12 月 24 日
The pool/waterpark was very fun to swim in since it had a waterslide and free equipment to borrow. There was also a jacuzzi and sauna there which was very nice to come back to after a cold walk. We had a very good sized room for a family of four and the good thing was that since it was in the centre, every thing was accessible. The buffet for breakfast was good. It had a variety of options for bread, cheese, pancakes, smoothies, coffee, juices etc. The staff was also very helpful and nice. Outside, since there was a big space belonging to holiday club, we had a very scenic and beautiful walk in the snow and did some taboganning too. The fact that there is a big and warm reception area which you can relax in if you need to go out in a few mins helps. There is also a shop (R Kioski) which is really good.
翻譯
訪客用戶
入住於 2023 年 11 月
家庭出遊
6.0/10
發布於 2023 年 12 月 18 日
So the hotel itself is very basic, on first glance it’s very beautiful but on closer inspection you realise that you’ve been taken in by the Beauty of the surrounding area and that you’ve paid all that money for where you are and not where you’re staying. The food is very basic and not much choice but to be fair to them it’s to a reasonable standard. The restaurant is quite small so in busy times you could be standing waiting for a table for a while. The room again is very basic but if I’m honest very grimy and dirty. On entering the room we noticed straight away that there was other peoples rubbish under the beds and dirt across the floor and low down on the walls where it’s obviously been cleaned with a very dirty mop. The towels were very rough and it was just very under-loved and not taken care of. The staff in general were ok but nothing special, not a lot of smiles and friendly faces, apart from the reps but that is their one job! As a base this place is acceptable but nothing special, the area is amazing and beautiful nothing like I’ve ever seen but you don’t have to stay here to experience that.
翻譯
訪客用戶
入住於 2023 年 11 月
其他
2.0/10
發布於 2023 年 12 月 17 日
Our journey to Lapland, Levi on December 6th was marked by disappointment with TUI, from the airport arrival to departure. We opted for TUI 4-night package as it provided us with ample free time, but we expected magic from the the moment we arrived at the airport but the reality fell short. While Sunway travelers spoke of a magical airport experience on arrival with face painting, and elves entertaining the little ones, our introduction was limited to a lone elf distributing chocolates, a less-than-magical beginning. We stayed at the Sirkantähti Hotel, only to discover our accommodation was an inconvenient distance away in a self-catering unit, room 1508 with no WiFi. The annex was cramped, unfit for a family of 3. With two adults, a child, and luggage, navigating the space required acrobatic skills, which involved rolling over beds to reach the bathroom. Storage was very limited, as a result we had to store our empty suitcases in the bathroom! The accommodations decor screamed the early '90s, described as quaint by the rep. This is in need of a serious upgrade. The unit had no WiFi, which was really shocking. The TV was archaic, again I'd imagine the original TV installed when the hotel was built. Thursday's taster sessions and Santa visit went well, aside from the unbelievably short husky ride, a mere 30 seconds, a fact that should be clearly highlighted on your website. Breakfast was subpar, and lunch, while decent, couldn't compensate for the overall disappointment experienced with this hotel. The trip's low point was the early airport departure, a 10:10 am bus for a 3 pm flight, only ten minutes away. Originally scheduled for 1:35 pm, the flight delay felt like being part of a rushed conveyor belt. For the cost, a 12:30 transfer would have sufficed, allowing families an extra half day to explore. Though our reps were pleasant, I will 100% not be recommending TUI to any of my family or friends. And I have plenty looking to go. We had a wonderful holiday ourselves as a family, Levi was stunning. An amazing choice of restaurants and activities. I'm just thankful we only had one half day of planned activities. Highly recommend Levi. Just beware and DO NOT book with TUI and do not book the Sirkantähti Hotel.