貝斯特韋斯特飯店加猛獁溫泉(Ridgeline Hotel at Yellowstone, Ascend Hotel Collection)

Very nice trip, beautiful morning

We were a group of 4, The manager at the bar would not take our order because not all 4 of us were at the table one of us was in the bathroom he said he would right back. Over 20 Minutes went by without any acknowledgement so I figured he was busy so I walked up to the bar to give him our order, he then told me he would be there we he can to get our order and I said we have already been her almost 30 minutes, and I said why so don’t you just take my order and bring it to us, he the. Proceeded to tell me to leave that he was not serving us. I have been in the food service industry for over 45 years and have never been treated like that by anyone. If this gentleman was working for me he would be terminated on the spot. We frequent Gardiner often from Bozeman I will certainly never stay or visit your establishment again it’s a shame because we enjoy staying there but not with staff treating guests as you bar person. What even worse when I asked if I could speak to the manager he proceeded to tell me he was the manager. Whoever is hiring staff or hired this person should not be hiring.

The cabin we stayed in was amazing, the bed was comfortable, the living space was perfectly sized. It was also really nice to be able to make our meals at the cabin after a long day in the national parks. There was sadly some damage to the coffee table, the bathroom wall,and one of the bed covers were stained. But beyond that, our stay was so amazing and it was hard to leave.

It wasn’t my first time at this property. It could use a little revamp but overall it is a great place for what you pay. The room was spacious. Parking was perfect. Bed was really comfortable.

Overall experience was good. Room was clean for the most part. Beds were comfortable, tv was nice, fridge a microwave worked fine. Check in was quick and easy. The bathroom could use a deep cleaning. Noise was average for the style of hotel. The parking lot was dark as 5 of the outside lights were not working. The fire pit and patio area were nice. The breakfast is not worth $18 and should be included.