愛丁堡城市套房

請不要浪費錢住在這裡。我們到得有點早，所以被告知在辦理入住手續時再回來，這很公平。沒有地方存放行李...我們出去閒逛的時候只能把行李放在門口（不安全）。一位工作人員還算友善，但入住過程非常漫長，看起來就像是透過手機上的 WhatsApp 完成的。我們住在地下室的一個房間裡，必須走下外面非常滑/不安全的階梯才能到達。房間之間的距離太近了，你可以聽到對面房間傳來的所有聲音。淋浴的排水管被堵塞了，所以你不能淋浴太久，否則浴室就會被水淹沒。提供的唯一茶巾上有污漬，看起來像咖哩。這張床是我躺過的最不舒服的床——就像躺在一塊混凝土板上一樣。 在我們整個住宿期間沒有其他工作人員在場。你需要大約 3 個不同的代碼才能進入你的房間，這太荒謬了。牆上佈滿污漬，床單陳舊，枕頭也扁平，看起來像是已經在那裡有 40 年了。有一台小電視一直在緩衝。房間裡的溫度對我們來說太熱了，但是有一個巨大的標誌說不要調節鍋爐的暖氣，否則將收取費用。 位置不是很好。絕對不會再來，如果您造訪愛丁堡，強烈建議您找其他地方住。

We were unable to access the building as we did not have code for the key pads. Eventually got in by another couple who were emailed the codes before their visit. Nobody in reception and nobody answering the phone number. Another 3 couples arrived with the same problem, all, like us, having booked through ***********. Eventually one of the couples got an answer to his phone call where he was given the code to his room. He kindly offered the rest of us his phone to get our codes. We got ours and went in to find the room already occupied! So we had the code for another’s room! Eventually got it sorted and got into the right room. Never again. Talk about stress!!

Great location. Studio apartment was clean and tidy with everything we needed, plus lovely and warm with the heating on intermittently day and night. Ignore the bad reviews, this is perfect for a few nights stay in the city. No its not luxurious but would stay here again.

Where to start.. Although the apartments are in an ideal location for a weekend trip to Edinburgh, they were awful and not worth the money. If only we had booked the Premiere inn next door! We had the 2 bedroom apartment in the basement and the supposed ‘superior’ suite upstairs. The basement aprt wasn’t horrible but also not great. It was some what clean overall but alot of the cutlery was marked and the cutlery drawer was full of dirt and crumbs. Also, the stairs down to it are dangerous as they’re really slippery when wet. Our main issue was the upstairs aprt which was not superior in any sense! Nothing felt clean like you would expect. The bathroom was TINY! With no towel rail even though a sign on the wall asks you to hang clean towels! The water in the shower didn’t drain to the point where you had to turn the shower off half way through to let it drain otherwise it would spill over the edge. The pillows on the bed were disgusting!!! They were flat and had clearly been used for years. There were spare pillows in the wardrobe but these were just as bad and because they didn’t have a case on them you could see just how disgusting they were by the discoloured marks on them. In the aprt we had an adjoining door within the bedroom and it’s safe to say this door clearly led either straight into the bathroom in the next door aprt or just outside of it as when our delightful neighbours came home screaming and shouting at 3:30am we could hear them using the toilet very clearly, as if they were in the same room as us. There is absolutely no soundproofing and we had the worst nights sleep! There’s a note about noise levels during 10pm-7am but this is clearly not adhered to or managed in any way. To summarise, this was a horrible place to stay and I would not recommend to anyone! Going by the responses from management to other reviews I’m sure this will make no difference to them but hopefully it’ll make others think twice before booking!

Not a bad spot, easily accessible from haymaket and a very clean building (smelt of bleach a little). The rooms were quite big but being an old converted house you heard doors slamming shut all night and the bed was really not comfortable and too small for two people averaging 6ft tall. Not bad, wouldn’t stay more than a couple of nights.

This is dreadful accommodation, when we entered at 16:00 there was no heating or hot water on a freezing February day. It took until 23:30 to resolve and fix the the issue, and even after that the shower and radiators never got above lukewarm. When my wife rang the manager to complain he was arrogant, rude, racist and dismissive, and would not accept any responsibility or liability. We later in the week found a large gap at the bottom of one of the windows, through which a cold draft was flowing. We again complained and the maintenance person merely stuffed it with a towel (it was that big) as it couldn't be fixed immediately. My wife suffered a severe cold and our grandson was unwell, it cost a fortune in OTC medication to treat and it spoilt our half term break to Edinburgh. In addition the floor is covered in linoleum and I suspect that this hides a lot of issues as it sagged alarmingly in places. The cleanliness was also not great.