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愛丁堡 - 喀裡多尼亞華爾道夫飯店
4/5122 評價

愛丁堡 - 喀裡多尼亞華爾道夫飯店

西區 愛丁堡|距離Fountainbridge Green1.22km
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

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瀏覽用戶對愛丁堡飯店的評價

正在尋找Fountainbridge Green附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
蘇格蘭迪斯提尼公寓 - 釀酒屋
4.5/540 評價
西區
酒店位置很好,離愛丁堡城堡、王子街都很近,離皇家英裏大街倒是稍微遠一點,不過步行前往都可以的,小城很適合步行遊覽。 酒店實行無人化管理,根據你入住的密碼自己打開大門和房間門就可以了。我們是一家5口入住,帶小孩,住的套件,房間很大很乾凈,設施齊全,可以自己做飯,餐具、鍋具都配備齊全(不過好像沒見到微波爐),這對於有些吃不慣英國飲食的我們實在是太好了。屋裡甚至提供了吸塵器、洗衣機這樣的設備,很符合我們的居家習慣。 價格略高,但對於我們5個人入住的情況,相比訂兩個單間,還是划算很多,特別是能自己做飯這真是特別好。 特別需要提醒大家的是,酒店會在入住前7天和1天時給大家發郵件,裏面會有入住的房間號和密碼。如果是在攜程上訂的,因為他們可能是又通過其它渠道去訂,預留的郵箱不是我們自己的,我們收不到郵件,一定要提前一天和攜程客服聯繫,要到這些信息,然後就可以入住了。因為公寓是無人化管理,臨時遇到問題溝通起來會有所不便。
愛丁堡西區希爾頓歡朋飯店
4.4/5156 評價
西區
第一次住國外的希爾頓歡朋,首先英國的酒店政策跟國內是不一樣的,辦理入住必須在下午3點之後,退房當天上午11點就要退。還住了一晚洲際旗下皇家哩的智選假日,如果是洲際會員可以延遲退房延到下午2點,酒店入住率特別高,性價比跟國內完全沒法比,英國的酒店是不提供牙刷拖鞋的,毛巾沐浴用品是提供的。我退房的當天早上,9點半多一點,就有人來敲門,當時我還在房間裏,在床上,幸好我把房門上了鎖釦,然後就直接刷卡進來了,完全侵犯了我的私隱,已經投訴酒店在處理此事了。酒店早餐是典型的英式早餐,愛丁堡的希爾頓歡朋不推薦,還是推薦入住洲際旗下的酒店,可以説這是我給的第一個差評,希望酒店引起重視,全球連鎖的酒店不應該這樣。
安居城西區公寓式飯店
4.5/567 評價
西區
老實說,我們決定公寓,因爲它是銀行假日週末最便宜的,看到哈里·斯泰爾斯。這是偉大的,沒有抱怨,我們很驚喜,它很好地工作了一間臥室,然後分開的起居室,沙發牀和迷你廚房,用於隱私和打。我們最初認爲它是西端,離Murrayfield體育場/王子街有點遠,但真的一點也不遠,是一個晴朗的日子。會100%再次入住這裏
布魯克斯飯店
3.6/5104 評價
西區
所以..從哪裏開始..入住了,並得到了100號房間..100號房間在一樓,就在接待處旁邊,窗戶俯着主路..如果你喜歡不斷的門砰砰聲,聽大羣人在接待區聊天,整晚不斷的噪音,那麼這就是你的房間...如果你喜歡一個美好的夜晚睡眠,那我就會誠實地考慮找一個更好的酒店(該地區有很多其他很棒的選擇!)..值得注意的是WiFi在接待處工作,但甚至沒有延伸到離總接待處15英尺左右的100號房間!!不是很棒的住宿...再也不來了!!
愛丁堡方泰布里奇Moxy飯店
4.4/5132 評價
西區
非常好的飯店位於市中心。氣氛輕鬆,工作人員非常友好。我們有機會提前辦理入住,並在抵達時提供免費飲料。大廳裡有一些設施,如足球桌和照相亭。風格非常現代。房間乾淨寬敞。我會再預訂!
愛丁堡海馬基特美居飯店
4/5107 評價
西區
很喜歡的一個酒店!地理位置離Haymarket Railway Station步行10分鐘,酒店周圍環境好,乾乾淨淨,安安靜靜,對麪是一些IT公司的寫字樓,旁邊有超市、公交車站,還有一個散步的小廣場。愛丁堡不大,王子大街、愛丁堡城堡、愛丁堡大學等步行可達,古色古香的城市,喜歡愛丁堡。乾草火車站小巧安靜,門口有可直達愛丁堡機場的有軌電車,從Haymarket坐火車方便從容,比起愛丁堡的Waverley火車站的擁擠嘈雜,太喜歡這裏了。房間不小,喜歡他們免費提供的Twinings茶、咖啡和可可,味道不錯。這個酒店應該是法國Mercure的連鎖店,住客基本是歐洲人,未見國人。

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