Crowne Plaza 多哈的商業園的評論

住宿方回覆: Dear Shamoying, Thank you for sharing your feedback. While we’re glad to hear that you found our service to be good, we sincerely regret that the quality of disposable amenities did not meet your expectations. Your concerns about the toiletries and razor quality are taken seriously, and we appreciate you bringing this to our attention.We adhere to IHG standards, and we will review and address the issue to ensure that our amenities meet the expected quality. Your comfort and satisfaction are important to us, and we truly value your input as it helps us improve.We apologize for any inconvenience caused and hope to have the opportunity to provide you with a much better experience in the future.Best regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for your kind feedback. I’m delighted to hear that you enjoyed the convenience, cleanliness, comfort, and breakfast variety during your stay. It’s wonderful to know you consider us one of the better options in Qatar.We truly appreciate your support and look forward to welcoming you back again on your next visit!Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share such a detailed and thoughtful review. I’m truly delighted to hear that you and your family had a fantastic stay with us and that the family suite provided the comfort and convenience you were looking for.It’s wonderful to know our valet service, rooftop pool, and location near shopping malls added to the ease and enjoyment of your visit. While we missed having you at breakfast, I hope you’ll get to try it during your next stay.Your recommendation means a great deal to us, and we look forward to welcoming you and your family back to Crowne Plaza Doha – The Business Park very soon.Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: 尊敬的 VL80，感謝您的寶貴回饋。很高興您喜歡我們寬敞的客房、友善的員工和便利的地理位置。很高興得知我們提供免費延遲退房服務，為您的入住體驗錦上添花。我們非常感謝您的好評，也很高興得知您計劃再次入住。我們期待再次歡迎您，享受美好的住宿體驗！此致，總經理 Gilles Nicolas

住宿方回覆: Dear Mansoor Nasir,Thank you for your kind feedback and for highlighting the aspects you enjoyed, especially our breakfast and overall experience. I’m pleased to hear that most of your stay was very good.I also appreciate your honest comment regarding the smell in the rooms and corridors. We understand how important a fresh and comfortable environment is, and your suggestion about replacing carpets with tiles is well noted. We will certainly take this into consideration as we continue to enhance our guest experience.We look forward to welcoming you back and providing an even better stay in the future.Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: 親愛的 yftrip，感謝您分享您的坦率回饋。我真的很遺憾聽到您的住宿沒有達到預期，特別是房間狀況、標誌和整體便利性。您的舒適和滿意對我們很重要，對於您在入住期間遇到的任何不便，我深表歉意。我們認真對待您的意見，並將與我們的團隊一起解決這些問題，以提高我們標誌的清晰度，並確保我們的房間符合最高的舒適標準。我們重視您的意見，對於未能提供您應有的體驗，我們深感遺憾。再次感謝您的回饋，希望我們有機會再次歡迎您，並為您提供更積極的體驗。誠摯的問候，Gilles Nicolas 總經理

住宿方回覆: Dear FaziHussin, Thank you for your kind words and for sharing your experience with us. I am delighted to know that you enjoyed your stay, appreciated our services, and found our location convenient. Your recognition of our hospitality means a great deal to the team, and we truly value your feedback.We look forward to welcoming you back for another pleasant stay soon.Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear msr,Thank you for your kind feedback. I’m delighted to hear that you enjoyed the great service, comfortable room, and found our pricing to be reasonable for a 5-star experience. It’s always a pleasure to know our guests are happy and planning to return.We look forward to welcoming you back for another wonderful stay.Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing your honest feedback. I sincerely apologize for the experience you had at our front desk. Providing professional, courteous, and flexible service to all our guests is our top priority, and I regret that we did not meet your expectations in this instance.Please know that we take your comments seriously, and I will personally address this matter with our team to ensure that every guest receives the same high standard of hospitality from all staff members.We truly appreciate your input and would love the opportunity to regain your trust. Best regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear JUNG DO HUR,Thank you for your wonderful feedback! We’re delighted to hear that you found the bed fantastic and that it helped you unwind after a long trip. It’s great to know you enjoyed soaking in the bathtub, relaxing by the pool, and savoring the coffee at our restaurant.Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back for another relaxing stay. If there’s anything we can do to make your next visit even more special, please let us know!Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. While I’m glad to hear that you found our hotel facilities and laundry service satisfactory, I apologize for any inconvenience caused by the condition of the room facilities.We understand that the appearance and functionality of our rooms are crucial to our guests’ experience. We are continuously working on improving and updating our facilities to ensure a comfortable stay for all our guests. Your comments regarding the room conditions and renovation timeline have been noted and will be taken into consideration for our ongoing improvements.We appreciate your feedback and hope to welcome you back in the future, providing you with a more refreshed and enhanced experience.Best regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Irishka Shalamay,Thank you for your kind words and for highlighting your positive experience with our dinner offering. We’re glad you enjoyed it! We appreciate your feedback regarding pricing and will certainly take it into consideration. We hope to welcome you back again soon for another pleasant stay.Warm regards,Gilles NicolasGeneral Manager

住宿方回覆: Dear Ali Jaafar K, Thank you for your feedback and for acknowledging the positive aspects of your stay. I regret to hear that you were assigned a smoking room due to limited availability. Please accept my sincerest apologies for any inconvenience caused.Your comfort is important to us, and we’ll do our best to accommodate your preferences more effectively during your next visit. Thank you for your understanding, and we hope to welcome you back for an even better experience.Warm regards,Gilles NicolasGeneral Manager