Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
47 評價