71飯店的評論

住宿方回覆: Dear Sir, Thank you so much for blessing us with your presence. Please do allow us to address the shortfall in our service. Our check-out time is 12:00 pm, we also do provide late check-out until 3 pm free of charge. But only if our occupancy permits. We've had reservations and your room was allocated to a guest, who called us and informed they'd arrive by 2 PM, maybe even a bit eariler. Hence the sole reason, why we couldn't really afford to give you a late check-out at 2 PM. Or else, we'd have been happy to provide you a late check-out at 4 pm even free of charge. Despite this turn of event, you also fairly mentioned the positives, our continental 30+ item buffet breakfast, the welcoming staff. Regarding the room change from 7012, that is the most serious of service lapse that took place from our part, and we will get to the bottom of it. It should have been rather easy to relocate the room. Generally our non window rooms are a bit lower priced. But nonetheless, we will take into account your constructive feedback and make way for better improvement moving forward. A complimentary upgrade awaits you in the future to make up for these lapse in service. We cannot wait to see you again at Hotel 71. May the good times and good fortunes be with you always. To your prosperity, health & happiness, Front Desk Manager Neaz Morshed Dipu

住宿方回覆: 親愛的先生， 感謝您選擇 Gentleman's Rest 過夜。我們很高興看到 Gentleman's Rest 的團隊能夠為您提供美妙的體驗。關於線上價格，價格經常會因產品的性質而波動，有時我們的 IT 團隊會滯後幾天，以跟上價格變化的速度。但是，如果您致電我們的酒吧經理（網站上提供的電話號碼），您將立即獲得更新的價格。閱讀您的評論後，我們的潛在客人將更有信心透過我們預訂。我們迫不及待在71酒店再次見到您。為了您的繁榮、健康和幸福，前台經理 Neaz Morshed Dipu

住宿方回覆: Dear Sir, Thank you immensely for choosing us and for sharing your positive experience. We're thrilled to hear that our team exceeded your expectations and provided exceptional service during your stay in Dhaka. Your satisfaction is our top priority, and your review confirms the hard work we put into every detail. We're also glad to know you enjoyed our buffet breakfast and dinner buffet. Our F&B and kitchen team will find great joy in reading their hard work being paid off. We look forward to delivering the same level of service in the future, and we're confident that prospective guests will be encouraged to stay with us after reading about your experiences. Your feedback is invaluable to us, and we can't wait to welcome you back. To your prosperity, health & happiness, Front Desk Manager Neaz Morshed Dipu

住宿方回覆: Dear Sir, We're so happy to be your preferred choice in Dhaka. Thank you for taking the valuable time our of your day to share this wonderful review. Keeping our customers happy is our number one priority. And we're happy to see Mr. Sajib has left no stone unturned to ensure superior service for you and your review is a testament to that. We just hope to recreate this experience in the future. Our prospective guests will get so much confidence to book with us after reading your review. We cannot wait to see you again at Hotel 71. May the good times and good fortunes be with you always. To your prosperity, health & happiness, Front Desk Manager Neaz Morshed Dipu

住宿方回覆: Dear Sir, Thank you so much for choosing us for your stay in Dhaka. We will bring into account your feedback and present it to the attention of management, if we could remove soap bar and instead bring in a shower gel. And also our breakfast is the talk of the town when it comes to buffet breakfast and your review is a proof of that. Thank you so much for giving us the confidence of wishing to visit us again. And the water clogging problem won't be anymore, as we've fixed our toilet drainage. So they won't persist in your future stays. We look forward to having you with us and make your stay more memorable moving forward. Thank you again for your feedback. To your prosperity, health & happiness, Front Desk Manager Neaz Morshed Dipu