Crowne Plaza Danang City Centre的評論

住宿方回覆: Dear our Valued Guest,Thank you so much for your wonderful review!We’re delighted to hear that you had such a positive experience with us—from our new facilities and convenient location to the river view from your room. It’s especially rewarding to know that you found your stay even more enjoyable than being by the sea. Your kind words about our service and amenities truly mean a lot to our team.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear SSLING,Thank you for your wonderful review! We are delighted to hear that you had a pleasant stay and felt truly welcomed by our team. It’s especially rewarding to know that Will’s friendliness, hospitality, and multilingual support enhanced your experience. Providing attentive and professional service is our priority, and we’re glad he could assist you throughout your stay.We’re also pleased that you enjoyed the dining options near the hotel, including the bakery and the Michelin-recognized noodle shop. Our location offers convenient access to great local cuisine, and we're happy you had the chance to explore it.Additionally, we appreciate your kind words about our clean and well-insulated rooms, comfortable beds, and the wide variety of delicious options at our breakfast buffet. Ensuring a high-value and enjoyable stay for our guests is our goal, and we’re thrilled that you found the experience to be worth recommending.Thank you once again for your support. We look forward to welcoming you back in the future for another memorable stay!Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear our valued guest,Thank you very much for your perfect rating and for sharing such wonderful feedback.We’re delighted to know you had a comfortable and pleasant stay with us — from the peaceful room, delicious and varied breakfast, to the comfortable bedding and air conditioning. We're also glad you enjoyed the convenience of our location and the service provided by our team.Your kind words are truly appreciated and serve as great motivation for us to continue delivering excellent hospitality.We look forward to welcoming you back on your next visit!Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Frankieee,Thank you very much for your perfect rating and for taking the time to share your experience!We are delighted to hear that you enjoyed our convenient location, clean and well-designed rooms, and beautiful surroundings. Your recognition of our five-star standards truly motivates us to continue delivering exceptional service.We look forward to welcoming you back for another memorable stay soon!Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Alicetsotso,Thank you for sharing your experience with us! We're delighted to hear that you found our central location and nearby amenities convenient. Being situated in the heart of the city with a variety of dining options nearby is indeed one of our key advantages. It’s our pleasure to provide you with comfortable, high-quality services that meet 5-star standards.We’re also glad you enjoyed the cozy atmosphere of our lobby bar—perfect for an evening drink with friends. We look forward to welcoming you back in the near future!Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear SmileyMomo,Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed our convenient location, quality facilities, and clean, hygienic environment. It’s also great to know that you had a delightful dining experience at our 4th-floor restaurant.We truly appreciate your kind words about our staff, especially Mr. Hoang Quoc Dung (黄国勇), who made your stay even more special by offering helpful recommendations and personalized service in fluent Chinese.Your positive feedback means a lot to us, and we are honored that you would recommend our hotel to others. We look forward to welcoming you back for another exceptional stay!Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Guest,Thank you for sharing such wonderful feedback about your stay with us! We’re delighted to hear that you enjoyed our convenient location and the comfort of our bedding. It’s especially heartwarming to know that Hoang Quoc Dung (黄国勇) made such a positive impression with his excellent service and fluent Chinese communication. His thoughtful recommendations and attention to detail truly embody our commitment to providing exceptional hospitality.We are honored to have made you feel the warmth of genuine care and the unique hospitality experience that stands out. Your kind words will surely inspire our team, and we look forward to welcoming you back for another memorable stay in the future.Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for the confusion regarding your room arrangement and any inconvenience it may have caused during your stay.We truly appreciate your understanding and patience as our team explained the situation. Your suggestion to review and adjust the room type listing is valuable, and we will certainly take it into consideration to prevent similar misunderstandings in the future.At Crowne Plaza Danang City Centre, we strive to provide accurate information and ensure a comfortable experience for all our guests. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a seamless stay next time.Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Carol,Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed our lobby, welcome drink, and the attentive service provided by Vania. It’s heartwarming to know that her assistance with arranging your spa appointment and her warm hospitality made you feel truly at home.We’re also delighted that you discovered a nearby Vietnamese restaurant that exceeded your expectations and enhanced your stay experience. Your kind recommendation means the world to us, and we look forward to welcoming you back for another memorable visit in the future.Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Pimengte,Thank you for your kind review! We are delighted to hear that you enjoyed the convenient location of the hotel and the variety of dining options nearby.We truly appreciate your special mention of Mr. Hoang Quoc Dung (黄国勇), who made your stay memorable by providing enthusiastic service and helpful recommendations. It’s wonderful to know that his efforts left a lasting impression on your Da Nang trip.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Shek & Cat,Thank you for sharing such a detailed review of your stay with us! We’re delighted to hear that you appreciated our convenient location, surrounded by various dining options and within walking distance of popular attractions like the Pink Church and Han Market. It’s wonderful to know that our team’s warm and attentive service, the cleanliness of our property, and the variety of our breakfast offerings made your stay enjoyable.We appreciate your feedback about the pool size, and we will take it into consideration as we continuously work to enhance our guest experience. We hope to welcome you back soon for another pleasant stay!Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: Dear Xiansanlurenjia,Thank you for your wonderful review and for sharing your experience at Crowne Plaza Da Nang City Centre! We are delighted to hear that you enjoyed our spacious rooms, complete facilities, and excellent service.A special thank you for recognizing Mr. KY and Mr. Will for their outstanding assistance. We are so pleased that Mr. KY was able to help you retrieve your important bag quickly—your peace of mind is our priority. We will be sure to share your kind words with both of them, and I’m sure they will appreciate your gratitude.We are also happy to know that our Chinese-speaking team made your stay even more comfortable. Ensuring a welcoming and seamless experience for all our guests is what we strive for.Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another fantastic stay in the future!Best regards,Crowne Plaza Danang City CentreThe Management Team

住宿方回覆: 尊敬的 BoLau 先生/女士，我們很高興您在 Bay Capital Da Nang 度過了愉快的時光。您的善意之言將成為我們所有人不斷為客人提供最佳體驗的巨大動力。

住宿方回覆: Dear Valued guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.