緩沖箱飯店-賽布再也的評論

住宿方回覆: Dear Valued Guest,We are truly sorry to hear about your unpleasant experience and the inconvenience you encountered during your visit. Cleanliness and guest comfort are very important to us, and we regret that your stay did not meet expectations.Upon receiving your complaint, our team immediately attended to the matter and offered a complimentary room upgrade in hopes of resolving the issue and ensuring your comfort. We understand that you decided not to continue your stay despite our efforts.Kindly note that as the booking was made through an online travel agent (OTA) under a non-refundable policy, we are unable to process any refund on our side. However, we have shared your feedback with the relevant departments to ensure this matter is addressed and improvements are made.Once again, we sincerely apologize for the inconvenience caused. Your feedback is valuable in helping us improve and provide a better experience for future guests.Warm regards,The ManagementDash Box Hotel Cyberjaya

住宿方回覆: 親愛的客人，非常感謝您與我們分享您的美好體驗。我們很高興得知您對房間的寬敞、整潔以及所提供的設施感到滿意。我們也很高興得知您喜歡可以直接通往游泳池的客房以及美麗的景色。兒童和成人泳池（包括滑梯）確實是我們客人最喜歡的亮點之一，儘管酒店位於市中心，但酒店仍然保持著安靜舒適的氛圍。我們非常感謝您對於「適合拍照打卡」的氣氛和「適合拍照打卡」的正面評價。這樣的回饋激勵著我們的團隊繼續為每位客人提供最優質的服務和氛圍。希望您的下次入住體驗更加精彩，或許您可以品嚐我們屢獲殊榮的早餐。我們期待很快再次歡迎您的到來。此致，管理層 Dash Box Hotel Cyber​​jaya

住宿方回覆: 尊敬的賓客，感謝您與我們分享如此完美而愉快的入住體驗。我們很高興聽到您喜歡舒適的客房、就在您房間前的停車設施以及我們前台團隊的快速服務。我們也很高興聽到您喜歡Peria的當地菜餚，尤其是辣味愛好者的菜餚！也感謝您對泳池的回饋——即使天氣和周圍樹木的落葉可能帶來一些挑戰，我們仍將繼續改善泳池的清潔度。我們很高興您和您的家人仍然喜歡在夜晚的音樂聲中暢遊歡快的泳池。希望有機會再次歡迎您入住Dash Box Hotel Cyber​​jaya！此致，Dash Box Hotel Cyber​​jaya管理層

住宿方回覆: Kepada Hajana,Terima kasih atas review yang sangat bermakna! Kami gembira anda sekeluarga menikmati pengalaman menginap di sini, terutamanya anak-anak yang seronok dengan akses terus ke kolam dari bilik — memang sesuai untuk percutian keluarga! 😊Kami ambil maklum tentang isu kepanasan siang hari dan kesan bahan kabin terhadap suhu dalam bilik. Pihak kami akan semak semula dan cari langkah penambahbaikan yang sesuai demi keselesaan tetamu.Terima kasih juga atas pujian terhadap buffet sarapan kami. Kami amat menghargai sokongan anda dan berharap dapat menyambut kedatangan anda lagi tidak lama lagi.Salam hormat,PengurusanDash Box Hotel Cyberjaya

住宿方回覆: Dear Valued Guest,Thank you so much for choosing Dash Box Hotel for your parents' stay. We're truly glad to hear that they had a peaceful and comfortable experience. Our team is always happy to go the extra mile, especially for our senior guests 💛We hope to welcome you and your family again soon!Warm regards,The ManagementDash Box Hotel Cyberjaya

住宿方回覆: Dear Khalina,Thank you so much for your wonderful feedback! We’re so glad you enjoyed your stay and found our hotel clean, creative, and satisfying. It's great to hear that you shared your experience with your friend — we’ll be happy to welcome her too!We also truly appreciate your kind words about The Pier — we’ll make sure to share your compliment with the team. Looking forward to welcoming you again soon!Warm regards,ManagementDash Box Hotel Cyberjaya

住宿方回覆: Dear Hidayah,Thank you so much for your detailed and thoughtful feedback! We're truly happy to know you enjoyed the atmosphere, cleanliness, cold air-conditioning, and especially the convenience of parking right in front of your room with direct pool access — sounds like a great stay!We also appreciate your comments about the TV channels. Your input is valuable, and we’ll definitely look into improving the entertainment options for a better experience in the future.Looking forward to welcoming you again soon!Warm regards,ManagementDash Box Hotel Cyberjaya

住宿方回覆: Terima kasih atas ulasan yang baik!Kami sangat gembira mendengar bahawa semuanya dalam keadaan yang anda inginkan dan anda berpuas hati dengan penginapan di sini.Kami nantikan kunjungan anda yang seterusnya!Salam mesra,PengurusanDash Box Hotel Cyberjaya

住宿方回覆: Dear Guest,Thank you so much for the kind words and amazing feedback! We're thrilled to hear that you and your family had such a memorable stay, especially with the pool view that the kids loved.We're glad you enjoyed the peaceful weekday vibes and the overall beauty of the place — your healing moments mean the world to us. We truly look forward to welcoming you again for another 3D2N stay soon!Warm regards,ManagementDash Box Hotel Cyberjaya

住宿方回覆: Dear Khairul,Thank you for your kind words! We're so glad to hear you found our hotel a lovely place for families. Creating memorable and comfortable stays for all our guests — especially families — is what we aim for.We hope to welcome you and your loved ones back again soon for another enjoyable stay!Warm regards,ManagementDash Box Hotel Cyberjaya

住宿方回覆: Dear DzulkafliThank you for the fantastic review! We're so glad you found our hotel perfect for both short and long stays. It’s wonderful to hear you'll be returning soon — we can’t wait to welcome you back! Your continued support means the world to us, and we’re committed to making each visit just as enjoyable as the last. See you again soon!RegardsSyiraGuest Service Offic

住宿方回覆: Dear Guest,Thank you for your valuable feedback. We sincerely apologise that the cleanliness of the room did not meet your expectations. Please be assured that our housekeeping team has been informed and corrective steps are being taken to improve this immediately.We also regret that our location did not fully meet your preference, as we are situated in Cyberjaya about 30–40 minutes from KLIA. Many of our guests, however, enjoy the peaceful environment and family-friendly facilities here.We truly appreciate your comments and will continue working to serve our guests better in the future.Warm regards,The Managementdash Box Hotel, Cyberjaya

住宿方回覆: Dear Guest,Thank you for the wonderful compliment! We're truly honoured to be your choice as the best hotel in Cyberjaya.Looking forward to welcoming you back again soon!Warm regards,ManagementDash Box Hotel Cyberjaya

住宿方回覆: 親愛的Lalitha，感謝您與我們分享美好的入住體驗！我們很高興得知您的家人度過了愉快的假期，並且覺得我們的位置非常便利，尤其是靠近Dpulze購物中心和Taman Putra Perdana等景點。我們非常感謝您的好評和支持，並希望再次歡迎您和您的家人入住，享受更長久、更愉快的住宿體驗！此致，管理層：Dash Box Hotel Cyberjaya