科倫坡Beira Lake Pelican Nest附近住宿

The best service and Yeshan and Team from house keeping were excellent with attention to detail. The room was well maintained clean. The staff is caring and humble. The view from the room is the best. The best property in colombo currently. Easy access to the colombo beach.

This property is gorgeous with the old world charm and the food and cocktails are amazing too . But above all, they ace in hospitality. The staff , right from GM to everyone else are so warm, courteous and helpful and they go out of their way to make you feel at home and comfortable.I had a ligament tear in my ankle while in Srilanka and be it GM Mr. Siddique , Mr. Emmanuel, the bell boy Mr. Sujith, and the rest of the staff , they were all so supportive and caring that I was totally moved by the way they took care of me. Strongly recommend this place with its beautiful people to all and I will surely be staying here again when I visit Srilanka

Thakshila from lagoon restaurant 超級好吃超級划算，算是在斯里蘭卡正兒八經吃的一頓飯了，就是有點小貴，10%服務費就不説什麼了，還有個税是另算的，收了我們2000多盧比。 吃的東西真好吃啊**啊，就是寫評論太累了，要寫兩百個字，寫半天也沒寫完，真的無語，還有六十五個字我怎麼辦啊啊啊啊啊，dengwofhiwanle，wozaiquchi。馬上就寫好了，最後一頓飯，在高檔酒店裡麪的

As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

我寫這篇文章時坐在喜來登的科倫坡廚房餐廳。對工作人員的不注意,無私的服務感到非常失望。人力資源部門真的必須全力以赴,要麼爲員工提供足夠的培訓(他們看起來非常像學校的孩子),要麼在未來的招聘中更有選擇性。無論如何,喜來登的工作都削減了,試圖甚至匹配科倫坡其他5星級酒店所提供的服務水平。想嘗試科倫坡喜來登的餐館?不要打擾。明顯的不足的經驗!

住過很多次了，性價比超高。 有時候價格不太穩定。 總統商務出差還是很不錯。 早餐也不錯， 對面就是海景， 出行方便

My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.

到村子一角要有心去就出來不了 在無線走廊裏爆裂 臥牀而死

我們最近入住了這家我們選擇慶祝週年的酒店,對我們來說,這裏是一個完美的地方,因爲所有的衛生和安全措施都是高標準。房間寬敞,清潔衛生。我們整個住宿都令人放鬆愉快,而且我們下次訪問時肯定會住在這裏,因爲我們非常享受這裏的氣氛。我們特別想提及前台處理預訂的“Shiva”,他知識淵博,友好,有很好的客戶服務。雖然離店有點不滿意,比如我要求延遲退房到下午1點,但前台(女士)告訴我,我不得不支付一半房費,只額外支付了半小時,因爲她給我離店時間,直到12.30pm,聽起來有點不滿意由於到達時間顯示,如果客戶超過此時間,則下午2點的LCO將收取費用。如果管理層能夠逐案處理,那麼將很感激。總的來說,我們對服務、員工和酒店都很滿意。